Free WiFi

Daily housekeeping

Laundry

Breakfast in the room

Restaurant

Room service

Thermometers for guests provided by property

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Access to health care professionals 

First aid kit available

Hand sanitizer in guest accommodation and key areas

Ironing service

Dry cleaning

Ski equipment hire (on site)

Delivered food is securely covered

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Food can be delivered to guest accommodation

Use of cleaning chemicals that are effective against Coronavirus

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels and laundry washed in accordance with local authority guidelines

Ski school

Ski storage

Ski pass vendor

Skiing

Kids' club

WiFi

Internet services

Spa and wellness centre

Bridal suite

VIP room facilities

Terrace

Newspapers

Luggage storage

24-hour front desk

Private check-in/check-out

Express check-in/check-out

Sauna

Massage

Fitness centre

Hot tub/jacuzzi

Hammam

Fax/photocopying

Meeting/banquet facilities

Cashless payment available

Screens or physical barriers placed between staff and guests in appropriate areas

Physical distancing rules followed

On-site parking

Free parking

Private parking

Parking

WiFi available in all areas

Airport shuttle (additional charge)

Car hire

Airport shuttle

Shuttle service (free)

Lift

Family rooms

Heating

Non-smoking throughout

Babysitting/child services

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Amira Boutique Hotel

Bansko

Blagoevgrad Province

Bulgaria

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Thoroughly enjoyed our stay at the Amira, however there are a couple of points of feedback: 

- the shuttle bus times in the room aren't up to date which caused confusion, and on occasion a different hotel bus would pick you up and this wasn't always made clear so could be easily missed 
- no coffee facilities in the rooms - we believe the suites offered this but not the rooms. 

Otherwise, the staff were helpful and friendly, the rooms clean and the food good! 

Thank you for having us.

Nearly Perfect!

Lovely hotel up a slight hill. Large room with very small bathroom.  Dressing gown and slippers provided. Not tea/ coffe facilities in our room.Reception and dining room staff pleasant.  Good selection for breakfast. Swimming pool, jacuzzi, sauna, massage and small gym with bike, treadmill and multi gym.Hotel has ski bus to gondola although we didn't use, prefer to walk short distance

Modern hotel

This is a lovely hotel with great, well maintained and clean facilities. There is a spa which has a Finnish sauna, red light sauna, jacuzzi, steam room and pool which is great to relax in after a day of skiing. The breakfast is great, with plenty of options. There were a couple of logistical things that were not shared with us on arrival which would have made this 5 star. Firstly, there is a ski equipment room in the hotel lobby where you can leave your boots and board. This wasn’t shared with us and we didn’t see it so were carrying everything up and down to the room for the first two days. Second, you need a parking permit that the hotel will give you to put in your windscreen. This was not shared with us and we were lucky we weren’t clamped for the first 3 days. When we went to ask on day 4 about parking, she wrote us a slip to put in the window. Third, the spa is open to children. It would be better if the spa had limited hours for kids and the rest of the time was adults only. Lastly, the pillows are pretty dire and feel as if they were stuffed with cotton balls! There also is a bus to take you to the gondola (10 min walk), which was good apart from on the first day when it just didn’t show up! Overall a great stay, but sharing more information on arrival would have made this a 5 star stay!

4.2/5

Amira Boutique Hotel

4.2/5

Bansko is great for:

The snow is forecast to be

Good

for the next week

Accommodation

Facilities