Childcare is available at the hotel, it is free for guests with children.

Parking

Free parking

Parking on site

Restaurant

Room service

Breakfast in the room

BBQ facilities

Packed lunches

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Sauna

Fitness centre

Solarium

Spa and wellness centre*

Massage*

Hammam

Indoor pool

Indoor pool (all year)

Water slide

Swimming pool toys

Shallow end

Sun loungers or beach chairs

Sun umbrellas

Beauty Services

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Massage chair

Fitness

Yoga classes

Kids' pool

Swimming pool

Swimming Pool

Skiing

Billiards*

Table tennis

Darts*

Hiking

Cycling

Horse riding*

Ski storage

Ski school

Ski equipment hire on site

Ski-to-door access

Bike tours

Bingo

Garden

Terrace

Games room

Sun terrace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Key access

Airport shuttle*

Street parking

Public transport tickets

Airport pick up

Airport drop off

Shuttle service*

Bicycle rental

Babysitting/child services

Children's playground

Kids' club

Evening entertainment

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Strollers

Laundry*

Ironing service*

Barber/beauty shop

Internet services

Free WiFi

Express check-in/check-out

Valet parking

Luggage storage

Safety deposit box

Smoke alarms

Fax/photocopying

Hand sanitizer in guest accommodation and key areas

Additional local charge for these facilities

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Familienparadies Sporthotel Achensee - FAMILIES ONLY

Achenkirch

Tirol

Austrian Alps

Austria

   Dear Mr. Wenzel,

    thanks again you for your feedback on your stay. We are glad to hear that you enjoyed the spacious room, the staff’s friendliness and the horse riding.

At the same time we regret to hear about the negative experiences you encountered during your holiday. We take your feedback very seriously and try to continuously improve our services hence thank you for sharing your comments - we will discuss your feedback with the relevant team.

    We wish you all the best!

    Kind regards,
    Vanessa
    family paradise Sporthotel Achensee


Owner response

RATE_VALUE

RATE_ROOM

RATE_LOCATION

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RATE_SLEEP

POSITIVE:
- Friendly staff
- Good location. Lake is 15mins bike ride away and int he back of the hotel there is a path to hike.
- We stayed at the Bambini suite MICKEY. Very spacious. 
- Horse stables are cute our pony riding was a highlight for our son.

NEGATIVE:
- WiFi connectivity very poor. Not available at all in some public places. 
- Kitchen staff friendly but not professional, e.g. didn’t know the dishes on the menu
- Kids club facilities run down and in the basement. Doesn’t feel like a hotel facility at all. 
- No air conditioning. Extremely hot in the room and restaurant. Asked for a fan but were told that it cools down at night. 
- Restaurant facilities way too little and hence very crowded. We ate quickly and left immediately after as it was just not an inviting atmosphere.
- Kitchen smell travels all the way into the second floor hallway 
- No view from breakfast and dining area except of a busy road or parking lot. 
- Food quality poor and limited options.  
- SPA staff not trained properly; I think one of the worst massages I ever had.

Not worth it

Vancouver Island, British Columbia

Dear Nomad701293,
thank you for your review and feedback. We're happy, you've enjoyed your stay and you were satisfied with our staff. 
The hot drinks are included for breakfast and afternoon snack - we're sorry, if that was disappointing. We will talk about it with the teams. 

Nevertheless, we're looking forward to your next visit.

Kind regards,

Family Hlebaina
& the Family Paradise Team

This is a perfect hotel for families and we were impressed with all the staff we had interaction with.
The food was good and plentiful with a variety  of dishes every day. 
The ski school was amazing and the children were taught well and enjoyed every single session.
Our one slight disappointment was that any cup of  tea, coffee or hot chocolate was extra outside of breakfast. That just took the rating down for us when in comparison with other 4 or 5 star hotels that we have stayed in.

Fantastic ski school but we had no snow on the easier runs

Marshall, Virginia

The upscale holiday destination for a fantastic family holiday in the heart of the Tyrolean Alps in Achenkirch, Austria. Spend an exclusive and relaxing holiday in our family-run 4-star hotel. We are one of the leading hotels for children in Europe. Our 5-Smiley rating sets us apart as an upscale and particularly child-friendly hotel. The exciting and varied range of holiday facilities for babies, children, and teenagers will delight your loved ones - and that's a promise! The kids are kept busy, romping and playing all day, so there's plenty of time for the parents to relax and recuperate. Treat yourself to a break for two and spend relaxing moments in our extensive wellness oasis. Our sports and leisure facilities at the Sporthotel Achensee offer something for everyone. The magnificent nature of the Tyrolean Alps ensures relaxation and calmness.

4.6/5

Familienparadies Sporthotel Achensee - FAMILIES ONLY

4.6/5

Achenkirch is great for:

Accommodation

Facilities