Parking

Pets allowed

Free parking

Parking on site

WiFi available in all areas

Restaurant

Room service

Packed lunches

Snack bar

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Wine/champagne

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Tour desk

ATM/cash machine on site

Invoice provided

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Indoor pool

Indoor pool (all year)

Open-air bath

Sun loungers or beach chairs

Beauty Services

Facial treatments

Body treatments

Body scrub

Body wrap

Spa facilities

Spa lounge/relaxation area

Fitness

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Terrace

Games room

Sun terrace

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Non-smoking throughout

Key card access

Babysitting/child services

Children's playground

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Laundry

Ironing service

Daily housekeeping

Skiing

Billiards

Darts

Hiking

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Shuttle service (additional charge)

Street parking

Accessible parking

Shuttle service

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Cashless payment available

Screens or physical barriers placed between staff and guests in appropriate areas

All plates, cutlery, glasses and other tableware have been sanitized

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Hotel Grand Jasna- Ski Pass Included 

Jasna

Demanovska Dolina

Zilina Region

Slovakia

RATE_VALUE

RATE_ROOM

RATE_LOCATION

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RATE_SERVICE

RATE_SLEEP

What a disappointment we had in this hotel. We booked hotel for 5 nights but we left after 3 nights. Really I was not able to stay longer while I had to sleep on this incredibly bad couch that was super dirty and noisy when you move even slightly. See pictures and tell me is this a 4 star hotel?? To me this is more hostel….never again and will not recommend to anyone…
One point to wellness- they claim water in the pool is 28-30 degrees- haha it is more like 25….suler cold water

Incredibly disappointed

Dear Kacper, 
first and foremost, we would like to thank you for having stayed with us at Hotel Grand Jasná. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking steps to correct what can be corrected. We wish you all the best. 
Hotel Grand Jasná team 

Owner response

The name Grand Hotel Jasná is misleading because there is absolutely nothing grand about it. Our experience was underwhelming from start to finish, and for the price we paid, it was simply unacceptable.

Let’s start with the ski lockers—unbelievably small. They barely fit the gear for two people, so for a family of five like ours, it was a daily struggle. When we asked for a second locker, the receptionist acted as if we were asking for a huge favor, clearly annoyed at the request. For a ski hotel, proper storage should be a basic service, not something guests have to beg for.

The hotel’s service issues didn’t stop there. When we asked for additional key cards so that each family member could have one, the receptionist simply said, "We don’t have many," as if a four-star hotel shouldn’t be expected to have enough key cards for its guests. It’s a small detail, but it perfectly reflects the overall poor service and lack of professionalism.

Then there’s the food. Breakfast is the same, every single morning. No variety, no creativity—just the same uninspired selection day after day. And it’s not just that it’s repetitive; the quality itself is poor. Dinner is no better, making the restaurant feel like a budget buffet rather than something from a four-star hotel.

The rooms were another major letdown. We stayed in a duplex apartment, supposedly a more spacious option, yet it still felt cramped for our family of five. The design is dark and uninviting, and for what we paid, the lack of space was shocking. If this is what they call an apartment, I don’t even want to imagine what a standard room feels like.

On top of that, parking was a nightmare. Despite it being clearly stated that parking was included in the price, actually finding a spot was almost impossible. We had to drive around searching, and when we finally managed to park, it felt more like luck than a guaranteed amenity.

To make matters worse, the hotel seems to find every possible way to charge extra for basic things that should be included. Even a simple teabag in the room comes with a price tag—in euros, not just a few cents. It’s absurd.

This hotel does not deserve four stars. Either they improve—starting with better breakfasts, proper parking availability, and more reasonable pricing—or they should drop their rates significantly. And no, I don’t need a generic reply from management apologizing for my experience. Instead of writing responses, start fixing what’s wrong.
Quickly speaking, the hotel thrives in popularity solely because of its location. Beyond that, it’s nothing more than a cash grab—overpriced, underwhelming, and far from the four-star experience it claims to offer.

the slopes are great, but the hotel..

Dear Stefan,
thank you for the rave review of your recent visit to the Hotel Grand Jasná. We are so pleased that you enjoyed your stay and we are honestly delighted to read about your appraisal of our team. We know that our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. We certainly look forward to welcoming you back in the near future.
Hotel Grand Jasná team

During our stay at the Grand Jasná Hotel, we had the privilege of meeting the receptionist Miroslav, who truly made our stay unforgettable. He greeted us upon arrival with a sincere smile and a professional approach that immediately created a pleasant atmosphere.
Miroslav willingly provided us with all the necessary information about the hotel, services and options in the area. He was prompt, empathetic and always tried to find the best solution for every question or request. His knowledge of the local area and recommendations for activities in the Tatras were invaluable.

We would like to express our great satisfaction and gratitude for the wonderful, funny and very pleasant approach of the bartenders – Milan, Marek and Stanko.The whole team seemed extremely professional, and their willingness and positive attitude made every moment more pleasant for us.
We would like to especially highlight Marek, who willingly helped us with a non-standard request – to get ordinary matches. He showed great willingness and commitment when he made the effort and personally brought them to our room. This expression of care and attention is something we will remember for a long time.
Thank you to the whole team for an exceptional experience and great care. We highly recommend!

Excellent

Dear Egle, 
first and foremost, we would like to thank you for choosing our hotel again for your recent stay. Please, accept our apologies for any inconveniences made. The maintenance staff carried out the repairs, so hopefully, the rest of your stay was good and after all you had a lovely stay. We hope that your experience on this visit would not dissuade you from staying with us again. 
Hotel Grand Jasná team 


We are not first time there, but first time we have got very bad bed, it's imposible to sleep, every move bed has many sounds like cheap hostel bed, not 4☆ hotel. So all week we will be without sleep.. till 2024.01.27
Next shower also old as hotel, doesn't work.. shower today as manager said will be fixed (I hope).
We are really disappointed of the quality, because after skiing we need to have good quality sleep 

They need to change old beds

Vilnius, Vilnius County

In the prestigious Hotel Grand in Jasná, you will discover silent beauty of the Low Tatras, flawless services and elegant interiors that will make your relaxation under Mount Chopok pleasant. Enjoy the highest luxury of winter skiing - Hotel Grand is built directly next to a ski slope.

3.8/5

Hotel Grand Jasna- Ski Pass Included

3.8/5

Jasna is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities