Parking

Pets allowed

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

Packed lunches

Snack bar

Special diet menus (on request)

Kid meals

Wine/champagne

Fruits

Coffee house on site

Meeting/banquet facilities

Business centre

24-hour front desk

Express check-in/check-out

Valet parking

Tour desk

Luggage storage

Concierge service

Private check-in/check-out

Invoice provided

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Sun loungers or beach chairs

Beauty Services

Facial treatments

Waxing services

Make up services

Hair treatments

Manicure

Pedicure

Hair styling

Body treatments

Body scrub

Body wrap

Spa facilities

Spa lounge/relaxation area

Spa/wellness packages

Fitness

Yoga classes

Personal trainer

Fitness/spa locker rooms

Golf course (within 3 km)

Fishing

Skiing

Billiards

Canoeing

Hiking

Cycling

Bowling

Diving

Horse riding

Ski storage

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Movie nights

Walking tours

Bike tours

Live sport events (broadcast)

Terrace

Games room

Sun terrace

Shared lounge/TV area

Non-smoking rooms

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Pet basket

Pet bowls

Airport shuttle

Shuttle service (additional charge)

Airport shuttle (additional charge)

Parking garage

Electric vehicle charging station

Accessible parking

Airport pick up

Airport drop off

Shuttle service

Babysitting/child services

Children's playground

Entertainment staff

Kids' club

Board games/puzzles

Indoor play area

Strollers

Laundry

Dry cleaning

Ironing service

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Hôtel Le Diamond Rock

Tignes

Savoie

Auvergne-Rhone-Alpes

France

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Location Superb
Atmosphere Good
Rooms Superb
Value Ok
Cleanliness Superb
Noise Level Good
Front of House Superb, very Helpful especially Hugo. Staff at front desk very quick to offer assistance...even to take ski's and bring to locker room. 
Staff in Ski Room (Locker Room) were exceptional, assisting with boots (on and off), depositing skis on the slopes  3 meters from Ski room back door.
Breakfast very Good. A special mention to JoJo who was ultra attentive and helpful to all customers. A real star. 
Dinner a disaster. The hotel has 2 restaurants, one Italian one french. Hotel has Chef problems (departing) and remaining staff just could not deliver a service or food befitting the hotels promise. We had booked half board which means dinners included. This was a mistake. However if the Hotel can get the chef and restaurant staff to deliver the 5star promise then this is will be a ski in ski out hotel that i will return to.

Great Hotel With Room To Improve

Great location. Excellent food. Reception was wonderful. The ski room is top-notch. The spa and pool are exactly as they should be—neat, clean, with plenty of fresh towels. Massage was standard (don't expect a professional therapeutic massage; it’s your typical hotel style).
A few points for management to improve:
A 5-star hotel should never forget to clean a guest room. Furthermore, the spa should not be accessible to children; it is inappropriate to be in a steam bath semi-nude with 10–12-year-olds present. Dinner service in the restaurants is poor for a 5-star establishment. The waiters were exceptionally subpar all three nights. In the Italian restaurant, we actually got up and left because the waiter was rude and neither spoke nor understood English.

The service needs some fine-tuning

We had a fantastic time. The stand out for us was the customer service that was led by JoJo. She was absolutely outstanding. Her attention to making sure every detail of our days was taken care of, was exemplary. She is the reason we would come back to this hotel.

Incredible customer service.

I would strongly suggest against staying at the Hotel Le Diamond Rock. We went with high hopes of a nice Christmas break and unfortunately the hotel was a significant disappointment.

1. Other questions being given key cards to our rooms. 
Another guest was given a key card to our room, and they entered our room whilst we were in. We then complained to the front desk about this and said they would sort but we never heard back. Fortunately we were in but this is clearly a security risk.

2. Poor hygiene in the spa
My partner and I had massages, and during the massage the masseuse was ill and coughing all over me. She then left during the appointment and someone else took over. The next day I had another massage and the same masseuse was there and the same occurred again.

3. Restaurant service.
The restaurant staff are very nice but incompetent. There were multiple instances where we had to go up and get menus ourselves as the staff forgot to bring them over. There were also times where food was forgotten to be delivered when it was ordered. Then when we ordered room service it took almost two hours, and they only brought it when we called multiple more times. 

The benefits of the hotel, is it’s a beautiful building the staff in the ski room are absolutely brilliant. They are attentive, kind and brilliant at their roles. The ski in and ski out experience is great and the boot room is ran very well. Also the shuttle is great.

4.4/5

Hôtel Le Diamond Rock

4.4/5

Tignes is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities