Parking

Pets allowed

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

Snack bar

Meeting/banquet facilities

Fax/photocopying

24-hour front desk

Valet parking

Currency exchange

Luggage storage

Concierge service

Lockers

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Outdoor pool

Outdoor pool (all year)

Swimming pool

Swimming Pool

Garden

Terrace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Non-smoking throughout

Babysitting/child services

Laundry

Ironing service

Daily housekeeping

Skiing

Ski storage

Ski school

Ski pass vendor

Internet services

WiFi

Free WiFi

Shuttle service (free)

Electric vehicle charging station

Shuttle service

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Hôtel Mont-Blanc Chamonix

Chamonix

Haute-Savoie

Auvergne-Rhone-Alpes

France

I stayed here with my wife in May 2025 and had a wonderful time. The hotel is lovely and cosy. The room was fantastic with the most amazing bathroom and shower. The staff couldn't do enough for us and we were very much looked after. They even gave me a prime parking spot right outside the front steps. The room has a view directly towards Mont Blanc and the same view from in the outdoor pool was an amazing experience. We will be back!

Stunning in every way.

Guildford, Surrey, England

As a hotelier myself I was totally amazed by the staff. The cleanliness the facilities the ambiance from arrival to departure it was like entering another world. A true escape. While not cheap you can’t buy class and this was one of the classiest places I have ever had the pleasure of visiting.

OUT OF THIS WORLD

Dear Sir,

Thank you for taking the time to share your feedback. However, we would have sincerely appreciated the opportunity to hear your remarks during your stay or at the time of your departure, rather than discovering them afterwards. 
I also attempted to reach you by phone in order to discuss this matter in person, but unfortunately without success.

To celebrate your wife’s birthday, we were pleased to offer you a half-bottle of champagne in your room. It is surprising that you did not mention this gesture, which was part of our intention to mark this important occasion and to add a special touch to your stay. Usually, these attentions are reserved for anniversaries that fall exactly during the dates of the stay, and not several days afterwards, as was the case for your wife.
For other special options, our concierge remains at your disposal to propose personalized arrangements such as flowers, chocolates...  but you will surely understand that it is not possible for us to offer these complimentary to all of our guests.

Regarding the outside noise, we are surprised by your impression. Your room, located on the 4th floor is equipped, like all our rooms, with double glazing that meets hotel standards.
If the hotel may have seemed quiet, it is simply because our guests generally spend the entire day enjoying mountain activities, however, we were indeed fully booked during your stay and not able to offer a different room category.

We sincerely regret that, despite our efforts, your experience did not meet your expectations. 
Guest satisfaction remains our priority, and I would truly have valued the opportunity to discuss your concerns with you directly during your stay.

We hope to have the opportunity to regain your trust on a future visit to Chamonix.

With our kindest regards,


Owner response

I am writing directly from the hotel. We booked 3 nights (2 + 1 night booked separately) in a prestige room (not a standard one) hoping to have a magical stay for my wife's birthday.

Our room is in the back of the hotel with views of a super busy street with trucks and buses. Not to mention the noise of the machines (A/C I guess). Impossible to sleep last night which is ruining our nice long weekend for a birthday.

While the staff is nice (they agreed to cancel and refund our last night after we realized the room would be even worse), I am really saddened to see that they are not organized and that nothing can be done. They are fully booked but the hotel appears empty and most rooms were off past night. That said, they tried to sell us the suite as a solution, or chocolates and flowers for my wife's birthday. Cheesy and at a price that made me laugh.

This hotel is ruining my wife's birthday weekend. At the price we paid for a prestige room, we expected something better than a view of a parking lot, and a super busy road (main street of Chamonix with buses and trucks - heavy traffic!). We live in Paris, so this hotel could have become our long weekend getaway but no thank you. Our apartment in Paris is less noisy when we open our windows, which we do every day. 

And the fact that there is no solution is an example of poor 5* hotel management. I wish we could check out early but since everything is prepaid and nonrefundable. 

The only positive is the spa and the outdoor pool. But I am worried I will drown since I barely slept last night. Do not stay here!

Noisier than a big city hotel

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From initial booking, great communication. The hotel organised transport from Geneva Airport to the hotel. We knew in advance there was no air conditioning but a great fan was in our room, which worked well. Nice Clarins toiletries in the room. We ate breakfast in the hotel which had a really good selection - everything you could want. The hotel recommended hikes for us, and took us to the start (& collected us from the end point). Every member of staff was helpful and was really a credit to the hotel from front desk, concierge, housekeeper and breakfast staff. We used the spa which is beautiful - however the ‘relaxation room’ was being used by a group of young children who were having a lot of fun on the swing chairs totally unsupervised and literally running riot in there. Not the hotel’s fault, and not a problem as we didn’t wish to use that room but if that is important to you then likely avoid school holidays (couldn’t see their parents anywhere in the spa and it looked like the kids had just been left in there). The restaurant was very busy at lunch so suggest a reservation in advance. Faultless for our needs, and plan to return. Great location!

Short break for hiking

Summer and winter alike, Hotel Mont-Blanc is the must address to visit in the valley of Chamonix. This elegant establishment has all the comfort and services for an agreeable stay. But more than that, this historical establishment has the extra charm to make this experience unique, immersed in the heart of a city living to the rhythm of one of the most exceptional mountain sites in the world. The 5 stars hotel was fully renovated by the interior designer Sybille de Margerie, inspired by nature and the environment. The bedrooms face a beautiful panorama of mountains, providing space, luxury and comfort. « At the Matafan, I offer a cuisine that goes back to basics, both delicate and tasty, always with an allusion to local gastronomy. » The chief Mickey Bourdillat does not limit his inspiration to the products from the most beautiful French alpine valley. His cuisine is a journey through the Alps, the Aosta Valley and even the Mediterranean Basin. The hotel Spa is a real haven of relaxation with over 250 sqm of pure wellbeing. It invites you to unwind with Clarins treatments and massages surrounded by earth colours and wood that create a warm and inviting atmosphere. . You can also enjoy the steam room, the sauna, the experience shower and the cold shower to get your blood circulation going, or just unwind in the beautiful relaxation room with a healthy smoothie or tea. The gym with fitness equipment of latest technology invites sport lovers to warm up for the day and the large (14 m x 10 m) heated outdoor swimming pool and Jacuzzi with an impeccable view on the Mont-Blanc Mountain range, propose an elegant combination of luxury and wellbeing.

4.7/5

Hôtel Mont-Blanc Chamonix

4.7/5

Chamonix is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities