Parking

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

Packed lunches

Snack bar

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Wine/champagne

Fruits

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

Currency exchange

Tour desk

Luggage storage

ATM/cash machine on site

Concierge service

Private check-in/check-out

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Indoor pool

Outdoor pool

Outdoor pool (seasonal)

Indoor pool (all year)

Beauty Services

Facial treatments

Waxing services

Body treatments

Body scrub

Body wrap

Spa facilities

Steam room

Spa lounge/relaxation area

Foot bath

Spa/wellness packages

Fitness

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Golf course (within 3 km)

Skiing

Billiards

Hiking

Cycling

Horse riding

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Walking tours

Bike tours

Themed dinner nights

Happy hour

Live music/performance

Garden

Terrace

Games room

Sun terrace

Shared lounge/TV area

Outdoor furniture

Picnic area

Non-smoking rooms

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Air conditioning

Designated smoking area

Key card access

Airport shuttle

Car hire

Shuttle service (additional charge)

Airport shuttle (additional charge)

Airport pick up

Airport drop off

Shuttle service

Bicycle rental

Babysitting/child services

Children's playground

Entertainment staff

Kids' club

Evening entertainment

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

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Premier Luxury Mountain Resort

Bansko

Blagoevgrad Province

Bulgaria

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Our holiday stay was deeply disappointing and far below what was promised.
The accommodation was cold throughout the stay. The heating relied on fan heaters, many of which either did not work properly or were excessively noisy. In the dining area, the temperature was so low that we were forced to keep our jackets on while eating.
Additionally, the property appeared unfinished. There were clear signs of ongoing construction: tools, adhesive materials, plastering equipment, and loose light bulbs left on the floor. The overall atmosphere felt more like a construction site than a holiday accommodation.
For this experience, we paid approximately €2,000 per room for five days. Despite this high price, beverages were not included in the meal plan. Guests were allowed to eat, but not to have drinks included, a restriction that was not clearly communicated in advance.
The quality-to-price ratio is completely unbalanced. Unfortunately, this stay did not meet even basic comfort standards and cannot be recommended.

Disappointing Holiday Stay – Far Below

The hotel is lovely, our bedroom a bit tired and dated, but large.  Our 13 year old daughters bed was more like a camp bed with an uncomfortable mattress, our bed was fine. The room was very warm but we were able to turn the temperature down. The shower was excellent and hot. Nice to have the little extras, bath salts, dressing gowns and slippers.

We arrived late at night, missing the dining service but was surprised to find fresh fruit, drinks and snacks in our fridge and a meat and cheese salad plate each, really appreciated. 

We made use of the spa facilities daily, the pool is small but sufficient.  We enjoyed the sauna, steam rooms and hot tub after a long day of skiing. We also enjoyed a wonderful massage.

Breakfast was really good, the fresh omelettes were excellent.  On a couple of occasions some foods were cold. Evening meal was good, served from 7pm.  We always found something to suit everyone but did feel the food was a bit repetitive.  It would be nice if you could get water on the tables with the evening meal.

On our first evening (6pm) we sat in the bar area playing Uno, drinks were brought to our table by the barstaff. The second evening we set up again at the same table and was told we were not allowed to play games, that was a shame for us as a family.  Rules are rules but should be consistent.

The hotel is a  nice 10 minute walk into the town, 15 to the gondola.  The free shuttle buses are available 8- 12 and then 3-5pm.  It would have been useful for us for the shuttle bus to run slightly earlier in the afternoon.

The staff were always friendly and helpful.



Lovely hotel, friendly staff, food good

Premier Luxury Mountain Resort is a Hotel situated on the foothills of Mountain Pirin, in Bansko, the best Ski Resort in Bulgaria. Featuring outstanding views of Pirin & offering luxurious accommodation, gourmet dining, superior Spa & wellness facilities & top class services in a peaceful environment, Premier Luxury Mountain Resort is the place for you. Premier has been voted as "Best Ski Hotel in Bulgaria 2016" in World Ski Awards, proving that it is the ultimate ski lodge in Bulgaria that can make your holidays unforgettable. Whether you wish to have an active time in nature, relax, enjoy special spa treatments & spend quality time with your family & loved ones, we will be glad to accommodate you in our luxurious rooms & suites & offer our excellent services & exquisite restaurant menus. The Hotel is located within walking distance from the gondola ski lift station & Bansko's historic center & it offers complimentary shuttle service to the ski center throughout the winter season. All rooms offer Free WI-FI & free secure Parking is also provided.

Groups can get their 10th lift pass free. Would you like a free quote?

4.6/5

Premier Luxury Mountain Resort

4.6/5

Bansko is great for:

Accommodation

Facilities