Meeting/banquet facilities

Non-smoking rooms

Facilities for disabled guests

Non-smoking throughout

Heating

Daily housekeeping

Smoke alarms

Fire extinguishers

Physical distancing rules followed

Contactless check-in/check-out

Cashless payment available

Screens or physical barriers placed between staff and guests in appropriate areas

Staff follow all safety protocols as directed by local authorities

First aid kit available

ATM/cash machine on site

Express check-in/check-out

Physical distancing in dining areas

Fitness centre

Family rooms

Property is cleaned by professional cleaning companies

Luggage storage

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against Coronavirus

WiFi

Free WiFi

Hiking

Skiing

Ski school

Cycling

Ski-to-door access

Internet services

Ski storage

Free parking

On-site parking

Parking

Pets allowed

Special diet menus (on request)

Restaurant

Ski equipment hire (on site)

Linens, towels and laundry washed in accordance with local authority guidelines

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Ski-Inn PyhäLinna

Pyha

Pyhatunturi

Lapland

Finland

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Ski Inn Hotel Pyhatunturi is used as a base for Crystal Ski from the UK. There is a plaza an arrival with the Ski Inn, Kultekero and Pyha suites surrounding it and the PyhaLinna apartments 100m down the road. If staying at the apartments you can book half board at the Ski Inn. Breakfast is buffet style and up to the usual Scandi standard. Dinner is a choice from a set menu - all very nice. The resort was very quiet in January and you often have the slopes mostly to yourself. There is equipment for hire in a shop on the plaza. Start off on the greens down from the apartments, then ski all the way round to the 6 person chairlift, which takes you to the top of the hill. Mixture of blacks, reds and blue slopes back down. From the top you can also access the northern facing slopes, pistes 7-9. Piste 7 is a fabulous cruising blue. Unfortunately, the 4 man chair lift to bring you back to the top was out of order, so you have a long, chilly ride on a t-bar. Please sort this out! The floodlights should be put on if mist shrouds the slopes, as this made conditions and visbility tricky. Temp -10 to -21, so quite cold! There are cafes all over the place with coffee and cake 9euro. Special note to skiing soul fans is the choice of music in the Ravintola Hoori cafe at the base, which played some fantastic soul and funk from back in the day. Indeed I also heard Jalen Ngonda and Durand Jones whilst having breakfast! Beer is 9-11euro, depending on what you have. Hotels will be quiet in the evening, but there are a couple of pubs down the road to the roundabout which were busier.

Pyha a Great Choice for January Skiing!

We had a lovely holiday. This hotel is in a great location and is basic but clean and comfortable. Thermostat in the room to choose your own heat level and a tray of tea coffee etc Breakfast was fresh and tasty with a pretty decent range of food. Arriving after the kitchen closed on the first night we were given a lovely meal in the pizza restaurant opposite. Nice little shop for snacks etc
The not so great sometimes pretty bad: Half board : don't do it ! It is shockingly bad for the money paid. Think school canteen 30 years ago. 4 containers of stew type food, occasionally bread and 1 cake. You get a 2 hour late slot to eat but they often clear it all away early. Christmas gala dinner was marginally better but calling it a gala is a very generous stretch. It took me 4 enquires across the day to confirm that we actually had a dinner that evening and at what time !
Nice sauna but it only opens for a couple of hours a day. 
Reception: majority of the ladies were lovely but a couple were rude and most unable to help. It's a weird situation with the restaurant where the hotel don't seem to know anything about it and both restaurant and hotel resent the half board customers. Very bizarre. Drinks overpriced at the bar but the meal we had from there on the last day was delicious. Even more baffling that the half board dinner is so bad.

Basic but good. Avoid half board !

Triple rooms as advertised are a twin room with a camper bed added leaving no room between beds, if advertised as a double plus then we would have known what to expect. Three adults were crammed in with little space for luggage, these are twin rooms only and should be advertised as 2 plus or 2 and a half for parents with a child.
Not happy with the description of the rooms being advertised. We later found out they do have triple rooms but are more expensive, this also was not offered when we booked. please be sure if you are a party of 3 that you specifically get a triple room and not the twin plus.

Tripple rooms not as advertised should be twin plus camper if space is not required

Upon arrival, I was disappointed to find no food available at the hotel, as the restaurant closed at 10 PM with last orders taken at 9 PM. This forced us to dine elsewhere, despite prepaying for evening meals.

**Food Experience:** The food throughout our stay was inadequate. Breakfast offered limited choices, mainly continental with some warm options. The evening meals for half-board customers consisted of a restricted three-course menu: a salad starter, a burger  chicken or beef (either raw or overcooked), and decent chips. This pattern continued all week. The final dinner was moved to a pizza restaurant due to a private function, with a similarly limited menu and no free drinks. The private function's fine dining starkly contrasted our experience, making me  feel like Tiny Tim from a Christmas Carol. 

**Hotel Condition:** The hotel was overrun by small mice, seen at least seven times during my stay. The staff seemed indifferent. The rooms were small, lacked maid service, bottled water, coffee, or milk despite having a kettle. The beds were small and uncomfortable.

**Positives:** The hotel is situated halfway up a mountain with fantastic daylight views and ski-in/ski-out access. The ski shop is conveniently located opposite the hotel. The resort offers runs for all skill levels.

**Recommendations for Improvement:**
1. Improve the restaurant service with a wider selection of well-cooked, hot meals for all guests.
2. Address the mouse issue to enhance guest comfort.
3. Ensure rooms have basic amenities like bottled water and coffee.

Despite the rep's help, I can't help but feel let down by the overall experience.

An honest review

Oxford, Oxfordshire, England

This is only hotel for truck and bus driver just to sleep and get rest little bit on the way and continue to their drive by next morning. Dinner is terrible! Breakfast is terrible! Rooms are small, no lift and you cannot find any staff in the hotel. After 9 pm reception doesnt work, when you call for any help, they dont send anyone to room. Towels dont be changed 3 days as well room cleaning! Even you tell them to do, they are doing like they are making you a favour. If you dont need to stay, don’t stat but if you must stay due to not availability then prepare yourself for all these. Thanks

For travel agencies

Hotel Pyhatunturi is situated high up on the fell, right next to the main slopes and the Pyha-Luosto National Park. A wonderful view opens up from the hotel to the surrounding nature. There are 46 twin rooms, 5 family rooms (with extra beds) and a Panorama room.

3.8/5

Ski-Inn PyhäLinna

3.8/5

Pyha is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities