Parking

Parking on site

Private parking

Restaurant

Kid-friendly buffet

Coffee house on site

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Spa facilities

Steam room

Spa lounge/relaxation area

Back massage

Neck massage

Foot massage

Couples massage

Head massage

Hand massage

Full body massage

Fitness

Garden

Terrace

Games room

Sun terrace

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Family rooms

Lift

Heating

Non-smoking throughout

Air conditioning

Designated smoking area

Skiing

Billiards

Table tennis

Darts

Hiking

Cycling

Ski storage

Walking tours

Bike tours

Internet services

WiFi

Free WiFi

Children's playground

Kids' club

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Luggage storage

Lockers

Invoice provided

Daily housekeeping

Parking garage

Electric vehicle charging station

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Thermometers for guests provided by property

Physical distancing rules followed

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White Lavina - Ski, Bike, Hike

Bansko

Blagoevgrad Province

Bulgaria

Positives:
-close to the gondola (5 minute walk)
-breakfast was lovely 
-bathroom was clean, had a heated drying rack
-pool table downstairs €5 for half hour
- bar well priced
-room had a balcony with a view of the mountains
-fridge and kettle in room (kettle only no tea or coffee provided)

Negatives:
-what was advertised as two bedrooms was one main room with a sofa and bed then a seperate bedroom
- at times the bar area had children running around screaming whilst we were sitting having a quiet drink
- there isn’t WiFi throughout the hotel it was very hit or miss

Nice hotel overall

Thanks for your response.
Please have in mind that we are a small 2 star hotel orientated for sportive people.
We also helped you with the room upgrade, and normally the suite was not heated up ending in your discomfort.
The response from the Staff was immediate and there was a positive efect after all.
We hope to see you again next time!

Owner response

We booked a double room which was faaaar away from what the pictures looked like on the website.
We came for skiing and surprise - in our double room the only wardrobe is with shelves. No place for hangers. What to do with the ski equipment after a ski day if no hanger in the room? The TV, I a sorry that I did not did a picture, was the smallest TV than one can buy.  And generally, the room was super poor. So we went to the reception to ask for another double room, thinking that the one in the picture should exist. But another surpise - no double room available like the one in the pictures. Only suits, for which of course we have to pay additional. As we did not want to ruin our vacation from day 1, we accepted the suit with extra cost. Big, indeed, but the room was having a very small heater that for me did not do enough heat. So we slept in the living room, which had a smaller bed but a bigger heater. Next day in the morning we go to the reception and complain about the lack of enough heat in the bedroom. The lady (don’t know the name, but blonde one) told us, in a rude way, that this is the heating option in all rooms and only we are complaining. At least she focused on a solution and she came with us in the room to put another small heater in the bedroom. When she entered the suit, her another rude reaction was: “it is extremely hot in here!” I invited her in the bedroom to check the temperature and mainly, I did not ask about her perception about it. Cause for me important was mine. So what she did was to put the additional heater in the bedroom and before she left, in a very offensive way, she put the temperature of the heater in the living room to 26! Tone of voice and gestures of the lady were offensive and rude.
Now, about the rooms, poor and oldish furniture. The towels, I am not saying that they were not cleaned, but most of them were grey… 
The only good thing at this hotel was the restaurant! Super good food at dinner.

Pretty poor rooms

RATE_ROOM

RATE_SERVICE

RATE_SLEEP

This is for sure one of the best restaurants in Bansko, if not the best one... Friendly service, tasty food, excellent location... Absolutely superb! We visited a couple of times only the restaurant, but for sure next time will check the hotel...:)

Great food & service

Sofia, Sofia Region

RATE_CLEANLINESS

We visit regularly this place especially in summer. We love the friendly attitude of the Landlord and his family, a true sportsperson himself he knows what guests with sport ambitions are looking for. The rooms are clean, he food is delicious and it sports the best fitness room in town. The interior is very stylish and contributes to the coziness this place is oozing.
If one is into skiing, hiking or mountain biking, this place is the first choice in Bansko.

The Choice of the real sportsperson

Leipzig, Saxony

Cosy rooms, clean surroundings, amazing kids activities and spaces, good food, friendly staff... what else you need for your winter holiday... Probably the best place in Bansko in terms of price and quality. Highly recommended! 

4.6/5

White Lavina - Ski, Bike, Hike

4.6/5

Bansko is great for:

The snow is forecast to be

Good

for the next week

Accommodation

Facilities