Parking

Shuttle service (additional charge)

Airport shuttle

Toilet with grab rails

Wheelchair accessible

Non-smoking throughout

Heating

Soundproof rooms

Lift

Family rooms

Facilities for disabled guests

Non-smoking rooms

Shared lounge/TV area

Sun terrace

Terrace

Ski pass vendor

Airport shuttle (additional charge)

Ski equipment hire (on site)

Secured parking

Electric vehicle charging station

Shops (on site)

Gift shop

Free WiFi

WiFi

Internet services

Daily housekeeping

Dry cleaning

Laundry

Children television networks

Baby safety gates

Books, DVDs, music for children

Board games/puzzles

Kids' club

Babysitting/child services

Accessible parking

Parking garage

Ski school

Street parking

Cycling

24-hour front desk

Fax/photocopying

Business centre

Meeting/banquet facilities

Kid-friendly buffet

Special diet menus (on request)

Snack bar

Room service

Restaurant

WiFi available in all areas

Private parking

On-site parking

Pets allowed

Ski storage

Newspapers

Express check-in/check-out

Kid meals

Outdoor pool

Safety deposit box

Skiing

Golf course (within 3 km)

Indoor pool (all year)

Outdoor pool (seasonal)

Indoor pool

Hammam

Hiking

Hot tub/jacuzzi

Spa and wellness centre

Fitness centre

Sauna

Lockers

Concierge service

Luggage storage

Valet parking

Massage

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Hôtel L'Arboisie

Megeve

Haute-Savoie

Auvergne-Rhone-Alpes

France

Dear Madam,

Your message is striking due to the seriousness of the accusations made. As you have posted this notice in multiple locations, it calls for a precise and responsible response.

We found no trace of your wallet in your room or anywhere else. 
No items were thrown away by our staff. This was confirmed in our email exchanges. 
We have complete confidence in our employees, whose professionalism and integrity form the very foundation of our establishment.

From that point on, nothing found favour in your eyes.

To accompany you throughout your trip, we do indeed offer free shuttles available every 20 minutes to take you to the centre of Megève and Mont d'Arbois.

In terms of well-being, the spa facilities are checked daily. No temperature anomalies were noted during your stay.
Our practitioners work within a strict framework of hygiene and professionalism; no issues have been reported to management. 

Our rooms cultivate a warm atmosphere, inspired by mountain chalets, deliberately cosy, which you can see for yourself when you make your booking.

All the teams at L'Arboisie are committed to providing authentic, attentive and deeply human hospitality, where trust and respect guide every action.

Guillaume KOPP
General Manager of L’Arboisie
+33 4 50 55 35 90

Owner response

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I’m leaving this review because my stay was extremely disappointing and, honestly, unsafe.
First of all, my wallet was stolen from my room. There wasn’t even much cash inside, but there were my documents - so apparently they were simply thrown into a trash bin. I reported everything immediately, but the hotel did not properly investigate or resolve the situation. No real help. From my point of view, theft happens in this hotel. It’s an absolute disgrace.
The shuttle service is also a mess. They share the transfer with another hotel, so you can end up waiting 30 minutes. What made it worse is that transfers from the ski lifts worked fine for everyone else - except guests from our hotel.
The spa facilities were very bad: the hammam and the sauna were not heating properly, basically useless. I also went for a massage, and the masseuse was answering phone calls during the massage. On top of that, she was clearly sick, which is unacceptable.
The restaurant food was not tasty. The bathroom in the room was super small and impractical.
Overall, it’s just sad. This hotel barely deserves 3 stars. I would not recommend it.

Unsafe Stay: Theft, Poor Service, and Disappointing Facilities

Overall fantastic experience. In particular, superb service and attention from Anna (manager/concierge of private Alpine Loft suite/apartment where we stayed) and Elisa Juelle (hotel office/customer director).   

Powell Family - Alpine Loft Suite/Apartment - December 2025

Nous vous invitons à vivre une expérience inoubliable, en hiver ❄️ ou en été ☀️. Avec nos chambres pour 2, nos Suites pour 4, nos appartements pour 6 ou 10 convives, nous sommes vos créateurs de souvenirs !

❄️ En hiver, profitez d'un accès facile aux pistes grâce à notre navette gratuite et notre service de stockage de matériel. Après une journée de ski, détendez-vous dans nos piscines, sauna et bain à remous. Le Kids Club ravira les plus jeunes, tandis que les adultes profiteront du centre de soins et massages pour un moment de relaxation.

☀️ En été, Megève dévoile son authenticité et ses panoramas incroyables. Explorez les montagnes, les lacs cristallins et les forêts verdoyantes lors de randonnées ou balades en VTT. Après une journée d’aventure, détendez-vous sur notre terrasse avec une vue imprenable sur le village de Megève.

Que vous soyez en famille ou entre amis, L'Arboisie vous offre un cadre exceptionnel alliant luxe discret, confort familial et nature préservée.


4.2/5

Hôtel L'Arboisie

4.2/5

Megeve is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities