Parking

Outdoor pool

Outdoor pool (seasonal)

Beachfront

Swimming Pool

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

Luggage storage

Cashless payment available

Free WiFi

BBQ facilities

Free parking

Private parking

WiFi available in all areas

Garden

Terrace

Sun terrace

Shared lounge/TV area

Non-smoking rooms

Parking on site

Lift

Family rooms

Internet services

Laundry

Airport shuttle (additional charge)

WiFi

Designated smoking area

Air conditioning

Heating

Airport shuttle

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Residence Sporting

Malcesine

Province of Verona

Veneto

Italy

RATE_VALUE

RATE_LOCATION

RATE_SERVICE

My partner, our 3 girls and I stayed in Residence le Balze in August this year and had the most fabuolous holiday!  The apartments were clean and very nice.  The view was amazing!!! What made our holiday though was the lovely lady Graziella who looked after us the whole time we were there.  

We read a couple of reviews before we arrived and i have to admit we were a bit worried. We were wrong to worry, Graziella could not have been more welcoming or helpful to us throughout our whole stay (2 weeks)  She made sure we had everything we needed and even offered to fetch supplies for us from the local supermarket.  

We had a buggy and the hill was quite steep but we didn't mind, the excercise was good after all the lovely food we enjoyed in Malcesine and if we ever got stuck with bags etc. we could call Graziella and she would help us with the shopping :)

There was a great tourist bus service (Scheduled every hour) which took us to the centre of Malcesine most evenings.

The pool at Residence le Balze was great for our girls and they spent a lot of time there!  We liked to walk down to the bottom of the hill (about 5 mins max.) and go for a swim by the lake.  It really was beautiful and i would recommend to anyone!

Want to go back as soon as possible :)

Fabulous Family Holiday!

Morecambe, Lancaster District, Lancashire, England

RATE_ROOM

Me and my husband booked the residence Le Balze for a week in July but due to personal circumstances we had to cancel and we had a very good communication with the host Sonia. We are very sorry that we could not visit this residence this year but hopefully we will get back next year.

Good location - super communication

Esbjerg, South Jutland, Jutland

Just got back from a 5 day stay at the residence le balze in lake Garda Italy. 

On arrival we were checked in by a lady who seemed OK.  Not overly friendly but ok. 
Shown to our rooms. They we're self catering apartments. But not even a toilet roll was available  for us for our late arrival

And no shops avaliable after 7.30 we were told so everyone had to wait til morning for Loo roll.  .  
Had a shower (cold as hot water was hit and miss). Got out of the shower and slipped on the wet tiles as nothing down to step on. 
Eventually after complaining Mats were brought round. 

We were a few families staying with children and were told no food or drink around the pool.   

No where to put our rubbish. 
We had to walk down the mountain to the rubbish bins every day which were on the main road and not easily accessible. 

We weren't asked on check in if we would like sheets.  But were charged per bed even though we hadn't used their sheets.  

We went to check out and were told cash only.  

This wasn't mentioned once the whole 5 days of being there.  
They didn't have a card machine. So card couldn't be used.  

We tried to do a bank transfer but the international sort codes are different. 

Our bill was €260 more than our email us originally said it would cost. 

The rooms came to €1500. Which we just didn't have on us in cash.  

So having to stress out when we're waiting to go to the airport trying to get together enough cash to pay for our check out.  

Every time one of the children walked outside they were glared at by Gabrielle.(not sure if name) 

Sonia was ok but Gabrielle was miserable and very rude to us all upon check out and during our stay. 

Would defiantly not stay here again

Stunning views nothing else

RATE_CLEANLINESS

From the hotel you have a marvelous view to the lake. During the whole week nobody took the garbages and cleaned. We had brought our bedsheets and towels. The bathroom was terrible, rare hot water and broken shower. The blankets were dirty.

3.0/5

Residence Sporting

3.0/5

Accommodation

Facilities