Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Swimming Pool
Bar
Free WiFi
Location
Ski lifts / slopes: 5 minute walk
Resort centre: 3 minute walk
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Important information
Key collection
Check in from 5pm.
Reception Opening hours Monday: 09:00-12:00, 17:00-19:00 Tuesday: 09:00-12:00, 17:00-19:00 Wednesday: 09:00-12:00, 17:00-19:00 Thursday: 09:00-12:00, 17:00-19:00 Friday: 09:00-12:00, 17:00-19:00 Saturday: 09:00-12:00, 17:00-19:00 Sunday: 09:00-12:00, 17:00-19:00
Towels and linen
Linens and towels included
Security deposit
On arrival, you will be asked for a deposit of €200
Check-out details
Check out before 10am
Other information
Tourist tax not included in price: 4.40 maximum per person per day. Free for under-18s. Payable on site.
Things to know
Check-in:
Between 17:00 and 19:00
Check-out:
Between 10:00 and 11:00
Important information:
Please inform Pierre et Vacances Serre Chevalier Chantemerle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of EUR 200 is required on arrival. You should be reimbursed on check-out.
Please note that credit cards are not an accepted method of payment on site for additional purchases or for payment of charges.
Reception hours : Monday to Friday : 09:00 to 12:00 and 17:00 to 19:00, Saturday and Sunday : 08:00 to 12:00 and 13:30 to 21:00. If you plan on arriving after 19:00, please contact the property in advance.
A baby kit, suitable for children under 2 years weighing less than 15 kg can be requested at an extra charge. The kit includes 1 cot and 1 high chair and is subject to availability.
Bakery delivery services are available upon request at the reception and charges are applicable. Reservation must be placed 24 hours in advance.
Please note that any modification of your reservation may incur a fee.
Credit card is the only accepted method of payment for reservations.
In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.
"Free access Wi-Fi only in the reception area"