0117 457 6000

Flexible payments

The initial deposit (the amount you have to pay to secure your booking) will be displayed at the time of booking and is non-refundable. The remaining balance will need to be paid at least 84 days before the start of your holiday. This date will be shown on the checkout page before you book your holiday.

You can make payments towards your remaining balance at any time by either logging into the MyBooking section of our website, or by contacting us. If 84 days before your holiday starts, there is a remaining balance on your booking, we will automatically debit the card you used to make the booking with for this amount. If you need to change the card we use to collect the remaining balance, please contact us.

Pay in Instalments

The initial deposit (the amount you have to pay to secure your booking) will be displayed at the time of booking. You will pay for the rest of your booking using an instalment payment plan with set amounts. Each instalment will be of an equal amount. The number of payments and dates of each payment will be displayed at the time of booking. After you have booked, if you need to change the dates the payments are made please contact us.

To collect payments, we will automatically debit the card you used to make the booking with on the dates set out in the payment plan. If you need to change the payment dates, please contact us. Please note that the final payment cannot be moved to be later than 30 days before your holiday start date.

If we have been unable to collect your payment, we will contact you. If we are unable to contact you or collect the payment within a reasonable timeframe, your booking may be cancelled and you will be required to pay cancellation charges (see below).

Low Deposits

At the time of booking, a low 1st deposit of £99 per person is required to secure the booking, this amount will be displayed during the booking process. The remaining deposit is split into 2 equal deposit instalments (2nd deposit and 3rd deposit). If you cancel before the due date of the 3rd deposit, you will still be responsible for paying the full deposit amount (including all deposit instalments).These deposits are non-refundable in line with clause 19 of the booking conditions.

The remaining final balance will be due on the date listed on the 'check out' page when purchasing the holiday and in the 'Your Payments' section you MyBooking account.

The deposit instalments and final balance will be automatically charged to the same credit/debit card used for the initial 1st deposit, you will be notified of the due dates prior to booking.

Cancellation charges

If you cancel your booking or if we cancel it because of non-payment you are liable to make additional payments to cover the cancellation charges. If the sum of your deposit and any additional payments does not meet the cancellation charges as set out in clause 19 of our booking conditions, we will need to collect the remaining amount prior to cancelling your booking.

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