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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Spa & wellness
Swimming Pool
Sauna
Steam room
Hot tub
Bar
Free WiFi
Location
Ski lifts / slopes: 5 minute walk
Resort centre: 5 minute walk
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Things to know
Check-in:
Between 16:00 and 22:00
Check-out:
Between 07:00 and 11:00
Important information:
A damage deposit of CHF 1000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform the hotel about your arrival time for the complimentary pick-up service.
If you arrive with children, please inform the property of their number and age in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that transfer cost may apply