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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Swimming Pool
Restaurant
Sauna
Hot tub
Bar
Free WiFi
Location
Ski lifts / slopes: 1 minute walk
Resort centre: 4 minute walk
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Things to know
Check-in:
Between 15:00 and 00:00
Check-out:
Between 06:00 and 11:00
Important information:
Please inform Hotel Ambassador Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Swimmingpool #1 is closed from Sun 01 Nov 2020 until Sun 20 Dec 2020
Please note that the restaurant Chibabou is only open in winter (mid-December to April).
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.