Parking

Terrace

Games room

Sun terrace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Laundry

Internet services

WiFi

Free WiFi

Fax/photocopying

Ski-to-door access

Ski equipment hire (on site)

Safety deposit box

Ski storage

Pets allowed

Free parking

On-site parking

Private parking

Ski school

Special diet menus (on request)

Restaurant

Solarium

Hammam

Golf course (within 3 km)

Skiing

Table tennis

Hiking

Cycling

Sauna

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Hotel Unser Unterberg

Maria Alm

Salzburg Region

Austrian Alps

Austria

The hotel is close to the ski slopes and that was a big plus for us. The rooms are spaceus and big, bed squeak but it is not so terible. The food is good but for the dinner we weited for an haur and a half that they brought us soup, main dish and dessert. We also found a hair in the food :(. The stuff is nice and friendly. You can also rent skiis and helmets and this stuff which is very convenient.

Ljubljana, Upper Carniola Region

RATE_VALUE

RATE_SERVICE

RATE_SLEEP

We stayed for a week in August and had a great stay. The food was good, the room was spacious and silent, and the personnel was perfect. It seems that the management is now in hands of the daughter and a new chef is running the kitchen. The first day we had some trouble with wasps in the dining room but this happened also in our hotel on the way to this vacation. Our German is really basic but everybody was really kind to repeat or explain. When I had a medical problem, the staff was really helpful.

great stay

Ieper (Ypres), West Flanders Province

RATE_LOCATION

Simple story really - made a resrvation on the phone on Friday, 10 October 2014 - for one night on Saturday, 11 October 2014 as we were travelling and passing through the area. We were quoted the price and told to come and that we would be expected.

On the 11th we arrived at the hotel and it was locked with a note on the door saying this location was closed, but they had another one open in Maria Alm itself. I called the number and the "gentleman" on the other side told me he knew about our reservation, but we cannot have the room. Reason - we only booked for one night and they require two nights or more. The reservation was "taken by the guy in the shop and he does not know". Simple as that.

Why this was not mentioned when our reservation was accepted, no idea. 
Why does someone who "does not know" answer the phone and communicates on behalf of the hotel, no idea. 
Why there is still the option to book one night on different travel sites, no idea.

To add colour to the situation, we were travelling with our two kids - aged 1 year 1 month and 2 years 11 months. You get the picture. 

I would have thought that even if someone showed up without a reservation, a good host will try to make it possible to accommodate a family with two little ones, but this is not the host at Unterberg. My advice - avoid if you can!!!

The area is really nice though - there are also plenty of other nice places to stay so you have a choice.

Reservation cancelled on the spot

Vienna

RATE_ROOM

Me and my friend stayed for two nights in this small hotel in Austrian Alps. We were there in August but guess in Winter must be much more nicer especially to enjoy the skiing. But we enjoyed the countryside and lakes nearby.
The hotel room was very nice, stuff was nice, only the breakfast was not what we expected... almost no choice, looked like its a problem to get a coffee or eggs in the morning... that we got at the end but eggs with no taste and it took about half an hour to get a cup of coffee. So do not expect a great breakfast otherwise it was very nice!

3.4/5

Hotel Unser Unterberg

3.4/5

Maria Alm is great for:

Accommodation

Facilities