Parking

Pets allowed

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

BBQ facilities

Packed lunches

Snack bar

Special diet menus (on request)

Vending machine (drinks)

Grocery deliveries

Kid meals

Wine/champagne

Fruits

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

Valet parking

Currency exchange

Luggage storage

ATM/cash machine on site

Concierge service

Invoice provided

Tennis court

Golf course (within 3 km)

Fishing

Skiing

Table tennis

Hiking

Cycling

Horse riding

Mini golf

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Outdoor pool

Outdoor pool (all year)

Sun loungers or beach chairs

Sun umbrellas

Fence around pool

Beauty Services

Facial treatments

Waxing services

Make up services

Hair treatments

Manicure

Pedicure

Hair cut

Hair colouring

Hair styling

Body treatments

Body scrub

Body wrap

Light therapy

Spa facilities

Steam room

Spa lounge/relaxation area

Foot bath

Massage chair

Fitness

Yoga classes

Fitness classes

Personal trainer

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Garden

Terrace

Games room

Sun terrace

Shared lounge/TV area

Outdoor furniture

Picnic area

Outdoor fireplace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Soundproof rooms

Heating

Allergy-free room

Non-smoking throughout

Air conditioning

Designated smoking area

Pet basket

Pet bowls

Key access

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Park Hyatt Beaver Creek Resort and Spa, Vail Valley

Beaver Creek

★★☆☆☆

This review is based on a pre-booking experience rather than an overnight stay.

On the evening of June 5, my family and I stopped by the hotel after spending a fantastic day at the GoPro Mountain Games in Vail. We were considering staying for several nights and wanted to verify that our vehicle would fit in the parking garage before making a reservation.

The front desk associate was excellent. He was friendly, professional, and took the time to review options with us, explain what was included, and help us compare different ways to book our stay. He was also looking at ways to reduce some of the additional costs associated with the reservation and was genuinely trying to help our family.

After spending the entire day at the Mountain Games, our children were exhausted, and we were ready to settle in for the evening. The options the front desk associate presented made the stay work for our family, and we were seriously considering booking. As any parent traveling with young children knows, once everyone is settled on a plan after a long day, it takes quite a bit to start over and search for another hotel. We were at the point where we expected to complete the reservation and stay at the property.

The associate then offered to check with his manager to see if there were any additional options available. Unfortunately, the experience changed at that point. After the manager reviewed the information, the pricing increased substantially from what had been presented to us, and there was very little explanation as to why. Before we had the opportunity to ask additional questions or better understand our options, the conversation was effectively over.

What disappointed me was not simply the price itself. Hotels are free to charge whatever rates they choose. What disappointed me was that we were ready to book, the front desk associate had been working hard to help us, and the interaction with management felt abrupt and dismissive. If the manager had simply explained that the options being presented were the best available or taken a few minutes to discuss the situation with us, we likely would have stayed at the property.

Instead, we left feeling confused and unwelcome and ultimately chose another hotel.

I want to specifically recognize the front desk associate for his professionalism, patience, and effort. He made an excellent first impression and was doing his best to assist our family. Before leaving, I even apologized to him and told him I hoped he would not get into trouble for trying to help us. He was courteous and respectful throughout the entire interaction.

The property appears beautiful, and the location is outstanding. Unfortunately, our interaction with management led us to spend our vacation dollars elsewhere.

The Front Desk Won Us Over, Management Lost the Booking

This is rated as one of the top Park hyatts In the world. Almost everything was wonderful except the valet and parking situation. If you are a handicapped person keep away. Even in the off season.   Most of the hotels amenities need to be upgraded.  The big selling point. Is ski season. But off season. Is a great value to enjoy the green and the mountains. Not impressive in comparison to the Park Hyatt resorts.

Poor valet

Pros: 1. Nice rooms 2. comfortable beds 3. beautiful property, 4. friendly staff in the restaurant, 5. easy valet parking.
Cons: 1. Front desk staff unaccomodating (when asked to extend the checkout by 1 hr, we were refused saying that the hotel was full and needed our room. However, online you could book any room you wanted that evening. Unaccomodating, and unkind).
2. Prices- be aware that between the mandatory resort fee, the parking, the fees to the Beaver Creek community and various taxes, the final charge is about 50% more than the room rate.

Nice property, numerous hidden fees.

Definitely one of our favorite resorts, whether it's winter or summer. This is the first time I've been here in the off-season, because my wife and I needed to get away at the end of tax season.

4.4/5

Park Hyatt Beaver Creek Resort and Spa, Vail Valley

4.4/5

Beaver Creek is great for:

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