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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Swimming Pool
Sauna
Steam room
Hot tub
Bar
Free WiFi
Kids' club
Location
Ski lifts / slopes: 7 minute walk
Resort centre: 9 minute walk
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Things to know
Check-in:
Between 17:00 and 18:00
Check-out:
Between 08:00 and 10:00
Important information:
A damage deposit of EUR 400 is required on arrival. You should be reimbursed within 7 days of check-out.
Please note that photos may differ and are not contractual. Each accommodation is unique.
Beds are made upon arrival, except sofa beds, convertible beds and bunk beds.Towels and end-of-stay cleaning fees are included in the price (except for the kitchen and washing up).
Reception opening times:
Sunday to Friday: from 8:00 to 12:00 and from 16:30 to 19:30
Saturday: from 8:00 to 20:00
Please note that only 1 pet is allowed per accommodation, upon prior request. The following charges apply:
- EUR 10 per pet, per day
- EUR 50 per pet, per week