Please inform Résidence Néméa Les Balcons d'Ax in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
This property will not accommodate hen, stag or similar parties.
A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
An additional cost is required for the following services: laundry, TV, bed linen, towels and daily house-keeping.
Reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except on Wednesday all day and on Sunday afternoon, outside of French school holidays.
If you plan to arrive outside reception opening hours, please contact the hotel in advance. Contact details can be found on the booking confirmation. Breakfast is available upon reservation and can be reserved by telephone prior to arrival.
Bed linen is not included. For each set of bed linen, a EUR 10 per person per change applies.
Towels are not included but can rented on site at a EUR 10 extra charge per person per change.
Upon request and subject to availability, high chairs and hairdryers are available.
Pets at €50 per pet per stay.
WiFi is available in the accommodation for EUR 16 per week.
Please note that a TV can be rented for EUR 8 per day or EUR 42 per week upon request.
Please note that the city tax has to be paid on site.
Please note that the property offers special rates on 6-days ski passes and ski equipment rental. Guests must reserve at least 5 days in advance. Please contact the property directly for more information, contact details can be found on the booking confirmation