Parking

Parking on site

Private parking

Restaurant

Grocery deliveries

Wine/champagne

Meeting/banquet facilities

24-hour front desk

Valet parking

Luggage storage

Concierge service

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Air conditioning

Key access

Key card access

Laundry

Dry cleaning

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

Fire extinguishers

Hot tub/Jacuzzi

Board games/puzzles

Secured parking

Parking garage

Electric vehicle charging station

Accessible parking

Bicycle rental

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Thermometers for guests provided by property

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Sundial Hotel

Whistler

British Columbia

Canada

Wonderful experience! The hotel had incredible amenities and fabulous service. Conor was very helpful throughout our stay and Pete was able to provide some options when we needed to adjust our travel plans due to weather. Will absolutely stay here again.

Incredible amenities and even better service

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Cannot remember how many times I have stayed in this hotel and it amazes me every time. Smooth checkin-checkout experience. Best location in town. Friendly staff. Clean and quiet room. And free EV charging is a bonus.

Best hotel in Whistler

Perfect location short trip to 3 lifts and resort had everything we needed. Stayed in a mountain view suite. Perfect.  
Staff was very friendly and helpful!
Colin was outstanding as were others!

Great mountain get away!

San Diego, California

Dear Valued Guest,

Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your interactions with our team left you feeling unwelcome. This is not the level of service we strive to provide and I will be sure to follow up with everyone to ensure this is addressed.

I am sorry for how your concern about how the music was handled. While our mountain facing rooms can experience some ambient noise due to our central location, this should not have been communicated dismissively. I do appreciate you noting that the noise itself did not significantly impact your sleep, however, I do sincerely apologise for the service interactions that you experienced.

Your comments have been shared with our management team so that we can address all aspects to ensure all guest concerns are handled with with empathy and professionalism. I hope you will consider giving us another chance in the future to provide the welcoming experience you rightly expected. 

Kind regards

Giorgio, Rooms Division Manager

Owner response

Staff were a bit curt and unwelcoming, making the least bit of effort to greet and process your check-in and check-out. I’d liken their demeaned to our interactions with the border agents from USA and Canada. We were surprised to hear such loud music from our room and when we brought this up with them the curly haired woman said “well, you DID book a mountain facing room”……. For $500+ per night I’d expect a bit more graciousness (unless this is considered a “budget” rate for Whistler village?); no “how was your stay?”, or “safe travels”, or any pleasantries of the sort. The music ended up not being too bad and didn’t hamper sleep, albeit some yelling and shouting from bar goers - with the TV on during waking hours, you can barely hear it. It was the staff that left a bad taste in my mouth and would make me hesitate to book with Sundial again.

Prepare not to expect much from staff

Seattle, Washington

Dear Valued Guest,
Thank you for taking the time to leave such a lovely review. I am delighted that we made your stay so memorable. I will be sure to pass on your comments to the team.
Looking forward to welcoming you back to the Sundial Hotel again soon.
Kind regards
Giorgio, Rooms Division Manager

We stayed 3 nights at Sundial Hotel Whistler in December 2025, mountain view 2-bedroom suite, with our family (2 teenagers and 1 kid). The room was very spacious, clean, and comfortable for all of us. Mountain view was beautiful, especially in the morning with snow. Location is perfect, close to everything in the village and ski area.

We really enjoyed every moment of our stay. Sushi Village on site was very convenient and delicious, our family went there more than once. Hotel staff were friendly and helpful. Overall, very good experience and we would like to stay here again with our family

Perfect stay for family in Whistler

Tangerang, Banten Province, Java

Placed at the feet of Whistler & Blackcomb Mountains, in the heart of the village, discover a unique beauty amongst the vast coastal wilderness that inspires and fulfills your inner curiosity. At Sundial Hotel, our private hot tub suites and award-winning service set the stage for an unforgettable adventure, whether it's the vibrant summer days or the snowy magic of Winter. A place to relax and unwind after a long day of adventuring - our suites feature a fully-equipped kitchen, fireplace, and stunning mountains or surrounding valley views. We’ve got you covered for your best night’s sleep with comfy mattresses and black-out blinds to help you drop off, and you’ll find your very own bathroom amenities by Molton Brown to get you squeaky clean the following day.

4.7/5

Sundial Hotel

4.7/5

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