0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00

The Crystal Lodge

Whistler, Canada
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Swimming Pool
Hot tub
Free WiFi
Ski lifts / slopes: 5 minute walk
Resort centre: 5 minute walk

Things to know

Between 16:00 and 00:00
Between 00:00 and 11:00
Important information:
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. When booking 9 rooms or more, an initial deposit of the first night, for each room, plus tax is required and is non-refundable. The remaining balance will be processed 30 days prior to arrival. If the group cancels more than 30 days prior to arrival the initial deposit shall be forfeited. If the group cancels within 30 days of arrival all reservations will be non-refundable. Please note, only up two dogs are accepted as pets at this property, any additional dogs charged at $150 per dog per stay. Self parking is CAD $25 plus tax, per vehicle and valet parking is CAD $30 plus tax, per vehicle. Please note guests must be 21-years of age or older to check-in, over holiday weekends guests must be 25-years of age or older to check-in. (This restriction also applies during Victoria Day weekend). A valid ID is required. Please contact the hotel for further details. When booking 9 rooms or more, different policies and additional supplements may apply.