Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform Vacancéole - Résidence Les Chalets de la Ramoure in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Sauna is closed from Wed 18 Aug 2021 until Tue 30 Nov 2021
Fitness centre is closed from Wed 18 Aug 2021 until Tue 30 Nov 2021
Swimming pool #1 is closed from Tue 07 Sept 2021 until Thu 23 Jun 2022
A damage deposit of EUR 300 is required on arrival. You should be reimbursed on check-out.
Please contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, access to the property, contact details, additional services available, things to do in the area and other practical information).
If you plan to arrive outside reception opening hours please contact the property in advance by telephone to organise check-in.
For any request related to an accommodation with disability access, please contact the property directly.
Payment is only possible by Visa or MasterCard.
For stays from 1 to 6 nights, bed linen and towels are provided but beds are not made upon arrival. Bed linen and towels change is possible upon request and at an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.
For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available at an extra charge. If guests don’t clean the kitchenette and wash the dishes, extra fees will be charged
Guests can benefit from preferential rates for ski passes and ski equipment. For more information, please contact the property directly.
Guests planning on arriving outside of check-in hours must contact the property by telephone at least 24 hours in advance. Contact details can be found on your booking confirmation.