Parking

Laundry

Skiing

Hiking

Cycling

Ski storage

Internet services

WiFi

Free WiFi

Wheelchair accessible

Luggage storage

Lockers

Fax/photocopying

Mini-market on site

Board games/puzzles

Parking garage

Electric vehicle charging station

Accessible parking

Private check-in/check-out

Non-smoking throughout

Tour desk

Soundproof rooms

Heating

Pets allowed

Free parking

On-site parking

Private parking

WiFi available in all areas

Special diet menus (on request)

Kid meals

Sauna

Restaurant

Outdoor pool

Family rooms

Facilities for disabled guests

Non-smoking rooms

Shared lounge/TV area

Lift

Terrace

Garden

Sun terrace

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All-Suite Resort Ötztal

Oetz

Tirol

Austrian Alps

Austria

Dear Guest,

Thank you so much for taking the time to leave your fantastic review of experience at the All Suite Resort Oetz! 

Thank you so much for your constructive feedback! 
We can asure you that our wellness area was designed by award winning top Spa designers whom were exclusively assigned to ALL SUITE RESORTS to make our wellness house up to date and most comfortable as possible which we are maintaining on a daily basis and yes the sauna is currently  under partial renovation regarding the the points you just have highlighted. We are sad to hear that the storage places and the labelling system of the utensils and kitchenware in your apartment were not in line with your liking.
We can assure you that our parking garage can easily accommodate SUVs, vans, buses up to 2.90 m high, and even caravans, all protected from the elements. It offers you the easiest way to leave your car close to your apartment, especially when loading or unloading your belongings. 
We hope to welcome you back again soon.
Kind regards, 
Ivan Szubotics
Guest Service Manger (Team All-Suite Resorts)


Owner response

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We stayed at All-Suite Resort Ötztal for several days and had mixed feelings about the experience. The resort looks luxurious and modern, and the location is excellent — close to the cable car and the center of Oetz — yet too many small details prevent it from living up to its premium image.

The check-in experience was smooth and welcoming. The lady at the reception was very kind, helpful and patient, explaining everything clearly. The cleaning staff were also lovely — friendly, polite and always greeted us with a smile. These personal touches created a pleasant first impression.

Our apartment was spacious, clean and nicely designed, though it felt a bit unfinished. There weren’t enough storage spaces, so we had to move a table from the terrace inside to place our belongings. The bedrooms had cables ready for TVs, but there were no TVs installed, which made the space look incomplete. Bathrooms were modern but lacked enough room to dry towels after using the wellness area. Even small inconsistencies — like having soft-close toilet seats in some bathrooms and standard ones in others — gave the impression that the apartment wasn’t fully thought through.

The kitchen design was also disappointing. There were old stickers on the cabinets showing where each dish belongs — something that belongs in a budget hostel, not in a luxury resort. The upper shelves were placed so high that even for two adults of average height (175 cm) it was very uncomfortable to use the kitchen properly.

The wellness area is a great idea in theory — the connection between the indoor and outdoor heated pools works beautifully, and the cold plunge pool after sauna is an excellent addition. However, the execution falls short: sometimes the heated pool wasn’t warm enough, the floor jets were off, and the large saunas were shut down during the day without any explanation. The worst part was the lack of proper maintenance — we noticed mold under the water dispensers and rotting wood inside one of the saunas. These issues simply shouldn’t exist in a resort that promotes itself as luxury.

The outdoor areas are tidy, and the underground corridors connecting the buildings are clean, practical and convenient. It’s a clever solution that adds comfort, especially in winter. Still, charging €20 per night for parking feels excessive, and for a family-oriented resort, it’s surprising that there’s no children’s playroom at all. Even a small indoor space with toys would make a huge difference for families with kids.

In summary, All-Suite Resort Ötztal could be a fantastic place if more care was put into the details. The design, location and staff are all excellent, but the lack of consistency, poor maintenance in the spa area and several unfinished elements in the apartments make it hard to justify the high price. We left feeling that the resort has great potential — it just needs more attention to detail to truly deliver a five-star experience.

4.2/5

All-Suite Resort Ötztal

4.2/5

Oetz is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities