Parking

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

24-hour front desk

Invoice provided

Sauna

Hot tub/Jacuzzi

Non-smoking rooms

Family rooms

Lift

Non-smoking throughout

Internet services

WiFi

Free WiFi

Parking garage

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

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APLEND Hotel Ovruč

Štrbské Pleso

Modern spacious rooms with fully equipped kitchennette located just 3 minute walk from train station. Good breakfast served every day,

Great stay in Strbske pleso

I recently stayed at this property and, overall, had a pleasant experience. However, there were a few issues.

Prior to my arrival, I had requested for the couch to be set up as an extra bed. This request was approved by the receptionist, but unfortunately, the bed was not set up upon arrival nor was there left any extra bedding .

Additionally, I encountered the housekeeping staff on several occasions. They did not return greetings, and on multiple instances, I overheard them having loud arguments—both inside the building and even from several floors away when they were outside. This was quite disruptive and took away from the otherwise peaceful environment of the property. The lift was super tiny and had to wait long time as housekeeping was moving around with vacuum cleaners etc . My dad is 80 years old so opted to wait for the lift as he did not feel
 like taking the stairs up to the fourth floor .

Aside from these concerns, the rest of the stay was very enjoyable. The facilities were well-maintained, and everything else met expectations.

On or around 19 May 2025, I booked the “One-Bedroom Apartment with Balcony and Mountain View” at Hotel Ovruč apartmány Vadian for 11 - 15 July 2025 and paid €583.20 to Booking.com (the “Contract”). When entering into the Contract, I relied on the photos displayed on Booking.com and specifically the description of “[b]oasting a balcony with mountain views” (the “Hotel Listing”).

On or around 7 p.m. GMT on 11 July 2025, I checked into Hotel Ovruč and was provided with apartment 307, which was a completely different apartment to that as advertised by Booking.com (photos enclosed). In particular, apartment 307 did not boast a balcony with mountain views – it had a balcony with a view of the hotel car park.

Had I known that I were to stay at apartment 307 of Hotel Ovruč, I would not have entered into the Contract. It makes no sense whatsoever to pay €583.20 to look at a car park at the Tatras mountains.

I immediately raised the issue with Hotel Ovruč. On the same evening of 11 July 2025, I reported the issue to Booking.com via its Customer Service and Dispute Resolution channels (the “Complaints”). To date, I have yet to receive a response from Booking.com.

By containing false and misleading information in the Hotel Listing, Booking.com and/or Hotel Ovruč has breached Article 6 of Directive 2005/29/EC and/or Article 6 of Directive 2011/83/EU and/or Sections 54 and 56 of the Consumer Rights Act 2015.

In reliance of the Hotel Listing, I have incurred further financial loss in transportation costs, which I would not have otherwise incurred but for the Booking.com's and/or Hotel Ovruč's repudiatory breach of the Contract.

On 17 July 2025, I sent a Letter Before Action to Booking.com for payment of damages.

Complete misrepresentation of hotel listing on Booking.com constituting breaches of EU consumer laws.

Comfortable rooms, wood & stone details add character...perfect location as 1 min walk from train station & 2 min walk from grocery store & the majority of restaurants & cafés...very clean...if lucky & get assigned room overlooking mountains the views are to die for!

Perfect location...comfortable rooms...fully equipped kitchen...fireplace...wood & stone details...

The hotel was beautiful, and the staff were nice and helpful. However, one downside was that they didn't fix our wifi problem during our entire 5-day stay. The only place we could use wifi was in the bathroom, which was very inconvenient. The breakfast options were not satisfactory, so we opted to have breakfast outside. On the other hand, I can recommend the hotel restaurant for lunch or dinner; we were very satisfied with both the food and the staff.

4.1/5

APLEND Hotel Ovruč

4.1/5

Štrbské Pleso is great for:

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