Parking

Pets allowed

Free parking

Parking on site

Private parking

Restaurant

Room service

Snack bar

Vending machine (drinks)

Vending machine (snacks)

Wine/champagne

Coffee house on site

Non-smoking rooms

Family rooms

Heating

Non-smoking throughout

Pet basket

Pet bowls

Key card access

Skiing

Billiards

Darts

Bowling

Ski storage

Ski equipment hire on site

Ski pass vendor

Live sport events (broadcast)

Barber/beauty shop

Minimarket on site

Games room

Sun terrace

Internet services

WiFi

Free WiFi

Children's playground

Kids' outdoor play equipment

Daily housekeeping

Parking garage

Accessible parking

Smoke alarms

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

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Appartamenti Cronox

Livigno

Province of Sondrio

Lombardy

Italy

RATE_VALUE

RATE_SERVICE

RATE_SLEEP

I really don’t know we’re to start from! The property owner did not fulfill any of his contractual obligations. 

1) he did not provide us with a deposit receipt upon arrival saying that he ran out of receipts (how unfortunate?!) that day and being already 7:30pm on a Saturday (when we checked in) he had no chance to restock and we should have waited for the coming Monday. He never gave us the receipt providing every time an excuse and as a outcome, he refused to refund us the 200€ deposit saying he never got the money from us as we couldn’t prove otherwise failing to show him a receipt 
2) the apartment was filthy and in very poor conditions (please see pictures attached) 
3) one of the bathrooms couldn’t be used due to a very strong smell of sewage which was potentially harmful. The owner tried to justify himself blathering something about being this on the top floor (so was the other with no smell btw) it was “normal” 
4) ceiling windows were leaking (see pictures enclosed) 
5) only bath towels for 2 people were provided and cannot be used anyway since they had a very strong smell of rotten socks. The owner failed to provide a replacement for those and refused to supply additional towels for the other people too 
6) toiletries were not provided 
7) in the staircase there was a very unhealthy smell of smoke and the owner refused to refrain from that unhealthy behaviour despite one of us being asthmatic, saying “people in Italy smokes, you should try too” 
8) in the only bathroom we could use, there was both an electric appliance and a socket INSIDE the shower cabin itself!! To avoid being electrocuted, we had no other options than switching off the electricity main on the fuse box every single time, thus showering in the dark 
9) we noticed something running on one of the beams which led us to believe it was a rat. Having pointed a flashlight to it, we noticed a recent unfinished brickwork that we believe it has been laid to cover a potential rat infestation.

1.0/5

Appartamenti Cronox

1.0/5

Livigno is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities