Pet bowls

Tennis court

Cycling

Ski storage

Ski pass vendor

Hiking

Ski school

Ski equipment hire (on site)

Skiing

Lockers

Private check-in/check-out

Tour desk

Newspapers

Shuttle service

Bicycle rental (additional charge)

Internet services

WiFi

Free WiFi

Safety deposit box

Pets allowed

Library

Terrace

Sun terrace

Laundry

Shops (on site)

Meeting/banquet facilities

Hot tub/jacuzzi

Back massage

Luggage storage

Sun umbrellas

Spa Facilities

Non-smoking throughout

Family rooms

Lift

Non-smoking rooms

Pet basket

Heating

Evening entertainment

Books, DVDs, music for children

On-site coffee house

Restaurant

Breakfast options

Nightclub/DJ

Pool/beach towels

Full body massage

Sauna

Spa/wellness packages

Foot massage

Sun loungers or beach chairs

Fitness/spa locker rooms

Hammam

Steam room

Neck massage

Spa and wellness centre

Massage

Spa lounge/relaxation area

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Backstage Boutique SPA Hotel

Zermatt

Canton of Valais

Swiss Alps

Switzerland

Dear 249henrikb
Thank you sincerely for your exceptional review. Your comparison truly honours us — and Dimi and Laura are delighted by your kind words. They are indeed remarkable members of our team, and we are thrilled that they made your journey and stay with us feel so special.

It means a great deal to us that your experience exceeded even 5-star expectations. Knowing that we could contribute to such memorable moments is the greatest reward.

We look forward to welcoming you back to the Backstage Hotel for another outstanding stay.

Warm regards,
The Backstage Hotel Team

Owner response

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If hospitality and friendliness were an exclusive Swiss watch, like Patek Philippe, Hublot etc. it would be named Dimi and Laura at the Backstage Hotel. They are one of those people that makes the journey to and the stay at the Backstage Hotel an experience above the 5-star level. Thank you so much for making our stay just like that.

The Backstage Hotel

Santa Ponsa, Calvia, Majorca, Balearic Islands

Dear Alison S,

Thank you for taking the time to share your feedback! We are so glad to hear that you enjoyed your stay in the Cube Loft, and we’re thrilled that the room's design and space made such a positive impression on you. It's great to know that the Netflix option and the stunning spa area also added to your experience.

We are especially happy that Laura at the front desk was able to make your stay memorable—she truly embodies the warm hospitality we strive to offer.

We also appreciate your constructive comments. We will certainly look into the shower pressure and explore ways to improve the safety of the stairs to prevent any accidents. Regarding the luggage storage, we sincerely apologize for the mix-up, and we will review our procedures to ensure that all items are safely stored in private areas, as originally promised.

Thank you again for your thoughtful feedback. We look forward to welcoming you back for another wonderful stay, with a few improvements to make your experience even better!

Best regards,
Backstage Boutique SPA Hotel Team

We spent 3 nights in the Cube Loft, which is the most unique room I’ve ever stayed in! It’s beautifully decorated and gave us ample space to relax in (we loved the flatscreen TV with Netflix). Laura at the front desk was SO kind and friendly and was the highlight of our stay! We also enjoyed the buffet breakfast each morning and stunning spa area. The only cons were the shower pressure was extremely intense to the point of being painful, and there is no carpet on the wooden stairs leading up to the bedroom of our loft so I almost slipped. I also noticed that our luggage and others’ was stored in the public lounge area when they said it would be stored in a private room, which was super concerning since our belongings could have been stolen (thankfully they weren’t). Overall, we had a great stay and would stay here again with a few small changes.

Gorgeous Hotel in Central Location

Dear 159amitk

Thank you so much for your wonderful and detailed feedback! We are thrilled to hear that you enjoyed your stay at the Backstage Boutique SPA Hotel and that the artistic and unique atmosphere of the spa, as well as the distinctive design of the Cube Rooms, left such a lasting impression on you. We are proud to offer such an extraordinary experience.

We truly appreciate your feedback regarding the functionality of the Cube Rooms, and we will take it into consideration for future improvements. We understand that the open-plan bathrooms and the slightly unconventional technology might not be ideal for every family, and we hope that during your next visit, we can find a room better suited to your needs.

We are also glad to hear that you enjoyed the location and our breakfast. Above all, we are delighted by your kind words for Marcia and Dimi – we will be sure to recognize them for their excellent hospitality!

We would love to welcome you back to the Backstage on your next trip to Zermatt and hope to provide you with another unforgettable experience.

Warm regards and see you soon,
Backstage Boutique SPA Hotel Team

We stayed at the Backstage Boutique SPA Hotel in Zermatt and it’s truly one-of-a-kind.

The spa is out of this world — more like an artistic journey than a typical wellness area. Each cube tells a different sensory story, and the whole setup feels surreal and unforgettable. Definitely something to try at least once.

The Cube Rooms themselves are weird and amazing at the same time. They’re visually stunning, with beds on another level and creative design touches, but some of the functionality is a bit of a mystery. The lighting and switches took us a while to figure out and not so practical if you are using adaptors, and traveling with our daughter, we found the open-plan bathroom wasn’t the most practical. It’s an experience for sure — probably one to do once, though next time I might opt for a different room style.

The location is fantastic, right in the center of Zermatt. Breakfast is excellent too, with fresh and local touches.

What really stood out, though, was the staff. Everyone was helpful, warm, and attentive — especially Marcia and Dimi, who went above and beyond to make our stay comfortable.

Overall, the Backstage is a hotel that blends art, design, and hospitality in a way that you won’t find anywhere else. Not without its quirks, but absolutely memorable.

Eclectic

Maple Grove, Minnesota

Welcome to the Backstage Hotel in Zermatt - a boutique hotel inspired by art and design, nestled in the heart of the Swiss Alps. Designed by renowned architect and artist Heinz Julen and managed by his wife, the Backstage Hotel is a stunning fusion of style, luxury, and comfort. Created to mark the 20th anniversary of the legendary Vernissage cultural center, this exceptional hotel is a designer jewel where modern design, alpine tradition, and artistic passion converge. Rooms & Suites - A Home of Art and ComfortEvery detail of the Backstage Hotel reflects the unmistakable signature of Heinz Julen. Each piece of furniture is handcrafted in his workshop in Zermatt, making every room a unique work of art. The accommodations include: - 6 unique Cube Lofts, where art becomes a living experience. - 1 Sky & Star Suite, offering unforgettable nights under the starry sky. - 6 Deluxe Double Rooms with freestanding bathtubs and panoramic mountain views.

4.5/5

Backstage Boutique SPA Hotel

4.5/5

Zermatt is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities