Parking

Pets allowed

Free parking

Parking on site

WiFi available in all areas

Restaurant

Room service

Packed lunches

Special diet menus (on request)

Vending machine (drinks)

Kid meals

Wine/champagne

Fruits

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Luggage storage

Invoice provided

Fitness centre

Hot tub/Jacuzzi

Non-smoking rooms

Family rooms

Heating

Non-smoking throughout

Designated smoking area

Key access

Skiing

Hiking

Cycling

Ski storage

Internet services

WiFi

Free WiFi

Shared lounge/TV area

Board games/puzzles

Smoke alarms

CCTV in common areas

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

First aid kit available

Access to health care professionals

Cashless payment available

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Buffalo Mountain Lodge

Banff

Banff National Park

Canadian Rockies

Alberta

Canada

Stayed in the premier king plus suite and they had an incredibly beautiful marble bathroom with large shower, wood-burning fireplace, and balcony with an amazing Mountain View!

Worth it to try

Dear Valued Guest,

Thank you so much for taking the time to share your lovely feedback about your recent stay at Buffalo Mountain Lodge. We’re thrilled to hear that you had a great experience with us.

It’s wonderful to know that you found our staff friendly and helpful, enjoyed the comfort of your room, and appreciated the welcome gift, card, and in-stay surprise—we love adding those personal touches. We’re also glad our quieter, out-of-town location suited your stay and that parking worked out conveniently for you.

We’re happy to hear that our in-stay messages were helpful and that you found the lodge comfortable, clean, and well equipped. Your kind words truly mean a lot to our team and encourage us to keep delivering the best possible experience.

Thank you again for choosing Buffalo Mountain Lodge. We hope to welcome you back on your next visit to the area.

Warm regards,
Nanette Zafranco
Front Office Manager

Owner response

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Had a great stay here, staff were friendly and helpful. The room was comfortable and enjoyed the welcome gift and card and the other gift during the stay, that was a great touch. We stayed here as it was out of town, so it was very quite even with being on the road. Car parking is limited, but was able to find a space near our room, so its not a problem. It was nice to receive messages during the stay to let us know what was going on around the property. Overall, we enjoyed our stay, the place is comfortable and clean and has everything you need, thank you.

Great stay

Melbourne, Victoria

Dear Valued Guest,

Thank you so much for sharing your wonderful experience at Buffalo Mountain Lodge! We’re delighted to hear that you enjoyed your room, the cozy wood fireplace, and the wine pairing dinner at the O’Connor House.

Your recommendation means a lot to us, and we hope to welcome you back soon for another memorable stay in Banff!

Warm regards,
Nanette Zafranco
Front Office Manager

Beautiful location and lovely room with wood fireplace.  Attended a wine pairing dinner hosted in the O'Connor house, 100% recommended!

Wonderful stay!

Dear Valued Guest,

Thank you for taking the time to share your experience at Buffalo Mountain Lodge. We sincerely apologize that your stay did not meet your expectations. We take guest feedback very seriously, and we are disappointed to hear about the issues you encountered with service, amenities, and housekeeping.

We truly value your observations regarding parking, maintenance, and dining, and we will be sharing them with our team to improve these areas. Our goal is always to provide a comfortable and enjoyable stay, and it is clear we fell short during your visit.

We appreciate your honesty, and we hope to have the opportunity to provide a much better experience should you choose to stay with us again in the future.

Warm regards,
Nanette Zafranco
Front Office Manager

Poor service, poor location. Rooms are nice, but difficult to get to given the parking lots congestion and maintenance (ice everywhere, all week). Amenities are difficult to access and lackluster. The hot tub is nice, but not very hot. Our one attempt at eating at The Prow was awful, and we never got served after nearly an hour at a table. Gym area was small and smelt horrible. Housekeeping often left items in our room, and wore their outside snow and sand-covered shoes inside, making the space dirtier than before. I'd recommend looking for a stay in town, as Buffalo Mountain Lodge is not worth the drive up the hill.

Look elsewhere.

Dear Valued Guest,

Thank you so much for taking the time to share your experience at Buffalo Mountain Lodge! We’re thrilled to hear that you enjoyed your stay and that our staff, hot tub, and restaurant made your visit special.

Your kind recommendation means a lot to us, and we hope to welcome you back again in the future for another memorable stay in Banff.

Warm regards,
Nanette Zafranco
Front Office Manager

A lovely hotel with really friendly and helpful staff. I would certainly recommend staying here. The hot tub and restaurant were a great addition too.

Great hotel

Chester, Cheshire, England

Buffalo Mountain Lodge is a serene retreat on Tunnel Mountain in Banff, AB, nestled among 9 acres of fir, pine, and spruce trees. Just a 15-minute walk or 3-minute drive from downtown Banff's shopping, nightlife, and restaurants, the lodge offers both seclusion and convenience. Guests often spot deer and elk grazing right outside the lodge's windows. With 108 guest rooms, an outdoor hot tub, and various dining options, it's perfect for a weekend getaway, wedding, or corporate retreat. Rooms feature wood-burning fireplaces, cozy duvets, TVs, and many include patios or balconies. The stainless steel outdoor hot tub is ideal after a hike, bike, or ski on nearby trails or after a meal at the lodge’s acclaimed restaurant, The Prow. Part of the Canadian Rocky Mountain Resorts family, Buffalo Mountain Lodge is a true mountain haven.

3.9/5

Buffalo Mountain Lodge

3.9/5

Banff is great for:

Accommodation

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