Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

BBQ facilities

Packed lunches

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Wine/champagne

Fruits

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

Luggage storage

Private check-in/check-out

Lockers

Invoice provided

Sauna

Fitness centre

Spa and wellness centre

Massage

Hammam

Indoor pool

Indoor pool (all year)

Heated pool

Sun loungers or beach chairs

Steam room

Massage chair

Fitness

Fitness/spa locker rooms

Swimming Pool

Garden

Terrace

Games room

Chapel/shrine

Sun terrace

Shared lounge/TV area

Outdoor furniture

Picnic area

Non-smoking rooms

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Designated smoking area

Key access

Airport shuttle

Shuttle service (additional charge)

Airport shuttle (additional charge)

Accessible parking

Airport pick up

Airport drop off

Shuttle service

Bicycle rental

Fishing

Skiing

Hiking

Cycling

Horse riding

Ski storage

Ski school

Ski equipment hire on site

Badminton equipment

Walking tours

Bike tours

Themed dinner nights

Laundry

Dry cleaning

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Children's playground

Kids' club

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Minimarket on site

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

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"Park Hotel Ela"

Borovets

Sofia Region

Bulgaria

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We stayed for three nights on our first skiing holiday and the hotel itself was lovely, with a good location, cosy room and themed nights to the lead up to new years. The interior was nice and seemed clean… plus the food was genuinely good throughout our stay — (hard work getting a drink at evenings)?
Unfortunately, the experience was let down by the woman at reception when checking in and again when checking out. She came across as rude, with no customer service skills and definitely should not be the first face you meet when being excited for a holiday stay. She was unhelpful regarding our booking, with that reason left us feeling let down about the next few days we will be spending at Ela. Similarly, she was particularly disappointing when we asked about using the hotel amenities after check-out, I.e a shower following a final day of skiing and a late flight — something that is usually standard courtesy in hotels. Again, she was abrupt, blunt and inflexible, which really spoiled the end of our stay. This negative also overshadowed the many power cuts we faced! 
It’s a shame, as the hotel itself has a lot going for it such as the price, location and facilities… but due to this employer we will not be returning.

Moneys worth

The building in not new but everything around and inside has been fully and very elegantly renovated.  The rooms have been completely refurbished and are now very cosy, comfortable and well-equipped. The reception, the bar and the restaurant offer wide space and large windows opening to the surrounding forest.  Everything looks clean and new.  The staff is very professional and helpful in any situation. A very nice and recent spa section is available : there is a pool, a sauna, and a pleasant outside place to relax.  Some amongst the group have ordered for a massage and came out of it fully-relaxed and completely satisfied. Breakfast and dinner offer both a large buffet and the food is excellent.  We had booked for 2 nights, we stayed one more, and personnally, I could have been staying there for much longer since I felt there just as if I was at home.

Simply excellent !  Don't hesitate and choose this hotel for your stay in Borovets !

“Our stay at Ela Hotel was truly exceptional! The hotel offers top-notch amenities, beautiful surroundings, and impeccable service. A special thank you to Manager Martin, whose professionalism and warm hospitality made our experience even more memorable. His attention to detail and dedication to guest satisfaction truly set this hotel apart. Highly recommend for a seamless stay!”

Seamless stay :)

The Hotel Manager Mr Martin and his team hotel personals 
Thank you very very much for everything
Our group Kayak Kardeşiliği from İstanbul 
We feeling heaven on the Ela
Best Regards
We hopefully each other 
See you next winter holiday 
We wishes all best 
Best Regards

Mr Martin

You can discover the charm of Borovets in hotel Ela, located in the very center of the resort. The distinguishing pyramidal building is easy to remember on the outside and magically calming on the inside. Hotel Ela is located near the very station of the lift to Yastrebets and the peak of Musala and is 300 m away from the ski drag lifts. Throughout all seasons, in hotel Ela you can enjoy complete rest, hold trainings or team buildings, lounge around breathing the crystal-clear air of the centuries-old forest or head for the third highest peak in Europe - Musala /2925 m/. All hotel guests use free parking, fitness and Wi-Fi in the entire hotel. The hotel has a restaurant, lobby-bar with fireplace, billiard club, table tennis, electronic darts, fitness, saunas, steam bath, relax area, internet club, kids's corner, ski wardrobe, bike wardrobe, football playground with small gates, parking, security and elevator. Pets are allowed inside. For organized events, hotel Ela offers three conference halls, each of them having respectively 100, 40 and 20 seats convenient for work, a sound system and a flipchart. Hotel Ela has been an arena of memorable events such asfestivals, graduation balls, weddings, baptism parties and company parties. The restaurant can accommodate 130 seated guests. Borovets and hotel Ela host sport and recreation camps due to the high sea level, the proximity of Musala, Arena hall in Samokov, the slopes for skiing or ski-running, the bike-park and the mineral springs in Belchin Banya and Sapareva Banya. The four-storey hotel offers 52 double rooms, 20 single rooms and 4 family rooms, each of which has a bath, hairdryer, cable TV, telephone, mini-bar, soundproof frames card electrical installation, and option for an extra bed or a child's bed. The rooms on the first floor have balconies whereas the western hotel side offers a panorama of the centuries-old pine forest.

3.9/5

"Park Hotel Ela"

3.9/5

Borovets is great for:

Accommodation

Facilities