Parking

Free parking

Parking on site

Private parking

Restaurant

Terrace

Shared lounge/TV area

Non-smoking rooms

Facilities for disabled guests

Lift

Heating

Non-smoking throughout

Key access

Skiing

Ski storage

Luggage storage

ATM/cash machine on site

Invoice provided

Daily housekeeping

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

Face masks for guests available

Physical distancing rules followed

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GH Hotel Piaz

Pozza di Fassa

Pera di Fassa

San Giovanni di Fassa

Province of Trento

Trentino-Alto Adige

Italy

Dear Guest,
We are sorry to hear that your dining experience at our hotel did not meet your expectations. The quality of our food and service is a very important for us, and we sincerely apologize if we were unable to provide you with a satisfying experience.
We have taken note of your comments and will share them with our kitchen team to improve the dishes offered and the attention to service. Please rest assured that we will do our best to prevent similar issues in the future.
We hope that, despite this experience, you will give us the opportunity to show you the improvements during a future stay. Thank you for providing us with your valuable feedback, which we consider crucial for our continuous improvement.
Best regards,

Customer Service


Owner response

Absolutely ridiculous dinner.
Iceberg lettuce served for a salad starter.
Main courses served 10 minutes apart.
Only vegetarian option was a omelette with cheese and spinach which tasted awful.
Very poor value.
To be fair the gentleman did well to serve us but the food served was very poor.

Very poor

Set centrally in Pozza Di Fassa, Albergo Piaz is 200 metres from the Catinaccio ski slopes. It offers a restaurant serving traditional South Tyrol cuisine, together with international and Italian recipes. It also has a TV lounge. Wi-Fi is free in public areas at Piaz. Guests also have a free ski deposit and discounts at a local ski equipment rental. The hotel's lounge includes board games, table football and a DVD player. All rooms at Hotel Piaz offer mountain views. Some have a balcony and all come with a flat-screen TV and a private bathroom with hairdryer.The hotel is 10 minutes' walk from the nocturnal ski slopes, open until 23:00. A ski bus connecting you to the Dolomiti Superski area is available. Parking is free and Bolzano is around 40 minutes' drive away.

3.3/5

GH Hotel Piaz

3.3/5

Pozza di Fassa is great for:

Accommodation

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