Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Garden

Non-smoking rooms

Non-smoking throughout

Laundry

Skiing

Hiking

Cycling

Internet services

WiFi

Free WiFi

BBQ facilities

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Staff follow all safety protocols as directed by local authorities

Contactless check-in/check-out

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Holiday Home Karin

Zell am See

Salzburg Region

Austrian Alps

Austria

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We stayed at this Hotel for a week from the 17th January 2026 and had a fantastic holiday. The hotel is very traditional Austrian which we look for, the owner Christoph and all the staff were amazingly friendly and attentive, nothing was too much bother. Christoph hosted a half hour welcome get-together on our second evening to ensure we got the most from our stay, something we have never experienced in many years of skiing but which was most welcome. We were half board so took our 5 course evening meals in the hotel, the quality of the fare was excellent, good portion size and beautifully presented. The Spa was immaculate and we made use of these facilities, including the pool most days. We would definitely return to this hotel, indeed there were numerous groups in the hotel how were on repeat visits. Thanks to all for a great holiday!

Loved every minute!

Newquay, Cornwall, England

We had the BEST time at Hotel Berner! The hotel is an exquisite, traditional Austrian building that has been run by a local family for 3 generations. The rooms are spotless, warm with stunning views of the slopes and surrounding mountains. The beds and duvets are so luxurious and were glorious to get into after a strenuous day of skiing! Every night, we were spoilt to a 4 course fine dining experience with a smorgasbord of salads and breads! The staff are so helpful and attentive - providing 5-star service.  We definitely hope to be back, and can’t praise this hotel enough! Thank you Christof, Karin and team! Xxxx

Exquisite, traditional Austrian hotel!

We stayed at Hotel Berner in early January and had a truly lovely experience from start to finish.

Our journey took us from Heathrow to Salzburg, then by taxi to Salzburg main station and on by direct train to Zell am See, arriving on a snowy Saturday afternoon. When we reached the station, the last taxi refused to take us to the hotel, saying it was “only a five-minute walk”. In reality, it was longer than that, through snow covered streets, with the final 50 metres uphill — quite a challenge while carrying ski equipment.

When we arrived and explained what had happened, we also mentioned that a friend arriving on the next train had recently broken her leg and would need assistance. The hotel owner, Christoph Berner, immediately got in his own car, drove to the railway station, and personally picked up our friend and colleagues. That level of kindness and care really set the tone for our stay.

Hotel Berner is a charming, small, family-run hotel situated close to the ski slopes. It has been in the same family for generations, originally owned by Christoph’s grandfather, which gives it a warm and authentic feel. The staff were consistently friendly and attentive throughout our stay.

The evening meals were outstanding: six courses each night, beautifully cooked and perfectly portioned so you could enjoy every course without feeling overwhelmed.

The location is excellent. It’s around 450 metres from the railway station, about 200 metres from the Postbus stop  (#660 takes you to Kaprun) and ski hire shop, and roughly 300 metres from the main gondola. Confident skiers can ski from the back of the hotel to a chairlift and return via slope "Red 9", although we preferred to walk to the gondola.

Ski conditions in Zell am See were mixed overall, but we were lucky to have two excellent days of fresh snowfall towards the end of our stay, with good snow, plenty of mountain restaurants, and a lively atmosphere on the slopes.

We also enjoyed the hotel’s evening entertainment: local church singers on the first night, accordion music during dinner on the second, and a festive Twelfth Night celebration in the town square with music and dancing on the third.

Overall, Hotel Berner is a wonderful choice — warm hospitality, excellent food, great location, and a genuine family atmosphere. We would happily stay here again.

Wonderful family-run hotel with exceptional hospitality

London, England

I spent a long time deciding where to spend Christmas.  My family members ski and snowboard and I did not so I wanted somewhere that would meet my Christmas expectations and allow them to enjoy their skiing and snowboarding.   From the moment we arrived we were welcomed and looked after.  The food in the hotel was beautiful.  The staff were warm and welcoming and helped with all enquiries.  The Christmas experience was beautiful from the Tresterer experience, the sleigh rides, the traditional brass bands and the beautiful Christmas tree.  I can’t thank you all enough for a beautiful Christmas.  We will definitely be back xxx

Christmas Delight!

Isle of Sheppey, Kent, England

A wonderful experience in a truly excellent hotel. From the minute I arrived Christophe the manager/owner couldn’t have been more helpful. The. staff throughout the hotel  were helpful and friendly. The walk from the hotel to Zell is manageable  even for somebody who has a walking problem. I couldn’t recommend this hotel more highly with its family atmosphere and caring attitude.

Perfect hotel in a beautiful setting

Superb location, quietly situated - 100m to the next cable car - ski back to the hotel, yet you're just a five-minute walk from the pedestrian area and the lake. Spacious and elegantly furnished lounge and restaurant area. Comfortable rooms with balcony, partially lake view. In winter, there's no more exquisite pleasure than the heated open air swimming pool (30C) with indoor entrance, Turkish bath, sauna, sun terrace. Private car park and garage. Excellent cuisine, including vegetarian dishes, choice of menu with various buffets. Come and spend a superb holiday at the cosy, family run Berner with its special international flair.

4.8/5

Holiday Home Karin

4.8/5

Zell am See is great for:

Accommodation

Facilities