Guests have the option to cancel any cleaning services for their accommodation during their stay

Ski-to-door access

Archery

Horse riding

WiFi

Internet services

Free WiFi

Room service

Kid meals

Tennis court

Special diet menus (on request)

Restaurant

Daily housekeeping

Sun terrace

Games room

Terrace

Garden

Non-smoking throughout

Kid-friendly buffet

Non-smoking rooms

Skiing

Mini golf

Mini-market on site

Screens or physical barriers placed between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

On-site parking

WiFi available in all areas

Parking

Private parking

Ski pass vendor

Free parking

Fax/photocopying

Walking tours

Cycling

Golf course (within 3 km)

Table tennis

Ski storage

Ski school

Hiking

Physical distancing in dining areas

Lift

Pets allowed

Family rooms

Airport shuttle (additional charge)

Bicycle rental (additional charge)

Massage

Sauna

Spa and wellness centre

Fitness centre

Pool/beach towels

Hammam

Airport shuttle

Swimming Pool

Solarium

Hot tub/jacuzzi

Pool with view

Indoor pool (all year)

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Use of cleaning chemicals that are effective against Coronavirus

Facilities for disabled guests

Heated pool

Tour desk

Indoor pool

Newspapers

Express check-in/check-out

Heating

Allergy-free room

Access to health care professionals 

Hand sanitizer in guest accommodation and key areas

First aid kit available

Staff follow all safety protocols as directed by local authorities

Fire extinguishers

Smoke alarms

Face masks for guests available

Kids' club

ATM/cash machine on site

Safety deposit box

Luggage storage

Children's playground

Soundproof rooms

Kids' outdoor play equipment

Babysitting/child services

Children television networks

Board games/puzzles

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Hotel AlpenSchlössl

St Johann im Pongau

Salzburg Region

Austrian Alps

Austria

We stayed there for 4 nights with 3 kids including a young baby - the personal touch of the stuff and the hotel management was definitely present! The playground outside was amazing perfect for the kids including some pet rabbits - it felt very safe for the kids to go outside and play after dinner as there were lots of other kids playing there. The food was also delicious and with such a variety! dinner always had a lovely atmosphere with friendly staff always keen to help. The hotel is run by a lovely lady - it seems like the business has been passed down in the family and they really do know how to consider their guests and give them a true relaxing and attentive experience. The room was also lovely with a breathtaking view of the Alps.

It is also walking distance to the ghost mountain which has lots of activities for kids to do all the way up to the top (there’s a mini train which takes you up) and a cable car !!

Wonderful hotel for families with young kids!!

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We stayed at the Alpenschloessl in February for five days. We are a family of four with two girls aged 7 and 10. The Hotel is located directly in front of the lift so that´s very convenient. We had a family room which was spacious enough for a family and a balcony with a lovely view. The Staff was very friendly and accommodating. The cons: The decor especially in the rooms / bathroom  is extremely dated. All very clean and spotless but in need of a facelift. The food was ok, not amazing like we´ve previously had in other hotels. The vegetarian options were average like pasta, pasta and tasteless dishes so definitely room for improvement there. The desserts were amazing , always!  The kids food was just AWFUL! pasta, pizza, chips ! unacceptable for the price.

The slopes were great but ...never go in the holidays!! we had a 45 minutes wait on the lift every single day, so not worth it having so many other beautiful ski areas in the region.

All in all, a nice stay, but not perfect. Ok if you don´t mind the old and dated decor and if you´re not vegetarian !

Good hotel but not amazing

We have had a brilliant time during our short stay at this hotel. It is well organised right from the reception and right across. All the meals we had were first class. 
The hotel is within walking distance to the lift. Very convenient. 
A big thank you to all the staff who looked after us so well especially Yli.
I highly recommend this place to anyone who wants a great skiing trip with excellent hospitality at the hotel. 

4.5/5

Hotel AlpenSchlössl

4.5/5

St Johann im Pongau is great for:

Accommodation

Facilities