Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Special diet menus (on request)

Kid meals

Fruits

Coffee house on site

Sauna

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Spa facilities

Steam room

Spa lounge/relaxation area

Foot bath

Terrace

Games room

Sun terrace

Shared lounge/TV area

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Key access

Airport shuttle

Shuttle service (additional charge)

Airport shuttle (additional charge)

Parking garage

Accessible parking

Shuttle service

Babysitting/child services

Children's playground

Board games/puzzles

Indoor play area

Skiing

Hiking

Cycling

Ski storage

Ski school

Ski pass vendor

Themed dinner nights

Live music/performance

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Express check-in/check-out

Luggage storage

Private check-in/check-out

Safety deposit box

Smoke alarms

CCTV outside property

Fire extinguishers

Fax/photocopying

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Cashless payment available

Physical distancing rules followed

8da901d296b4240_0.jpg

8da901d296b4240_1.jpg

8da901d296b4240_2.jpg

8da901d296b4240_3.jpg

8da901d296b4240_4.jpg

8da901d296b4240_5.jpg

8da901d296b4240_6.jpg

8da901d296b4240_7.jpg

8da901d296b4240_8.jpg

8da901d296b4240_9.jpg

8da901d296b4240_10.jpg

8da901d296b4240_11.jpg

8da901d296b4240_12.jpg

8da901d296b4240_13.jpg

8da901d296b4240_14.jpg

8da901d296b4240_15.jpg

8da901d296b4240_16.jpg

8da901d296b4240_17.jpg

8da901d296b4240_18.jpg

8da901d296b4240_19.jpg

8da901d296b4240_20.jpg

8da901d296b4240_21.jpg

8da901d296b4240_22.jpg

8da901d296b4240_23.jpg

8da901d296b4240_24.jpg

8da901d296b4240_25.jpg

8da901d296b4240_26.jpg

8da901d296b4240_27.jpg

8da901d296b4240_28.jpg

8da901d296b4240_29.jpg

8da901d296b4240_30.jpg

8da901d296b4240_31.jpg

8da901d296b4240_32.jpg

8da901d296b4240_33.jpg

8da901d296b4240_34.jpg

8da901d296b4240_35.jpg

8da901d296b4240_36.jpg

8da901d296b4240_37.jpg

8da901d296b4240_38.jpg

8da901d296b4240_39.jpg

8da901d296b4240_40.jpg

8da901d296b4240_41.jpg

8da901d296b4240_42.jpg

8da901d296b4240_43.jpg

8da901d296b4240_44.jpg

8da901d296b4240_45.jpg

8da901d296b4240_46.jpg

8da901d296b4240_47.jpg

8da901d296b4240_48.jpg

8da901d296b4240_49.jpg

Hotel Castel - pure Lebensfreude

Serfaus

Tirol

Austrian Alps

Austria

Dear Angus,
thank you so much for your kind feedback and positive review. We are very pleased that your men's group felt so comfortable again and that you enjoyed your days with us.
As passionate hosts, it is a great pleasure for us to be able to spoil you.
We look forward to seeing you again.
Until then, all the best and best wishes from Serfaus.
Heidi and Christian Pernkopf

Owner response

We last visited in January 2020 just before the onslaught of COVID 19.  James from our group of six could not make that as he'd damaged his Achilles Tendon playing racketball. 2021 was a no ski zone so we decided to go back to Serfaus in January 2022 to show it to James. That proved not possible and finally we got there on 2 March for 4 nights. We were greeted with great warmth by the family and by Sabine and the facilities and food were, as ever, excellent. We were blessed with cold weather with bright blue skies and great snow so brilliant skiing. An epic holiday!

Another great stay at the Castel!

Topsham, Exeter, Devon, England

Six of us stayed here for four nights.  We have skied together each year for over 15 years  in many different Austrian resorts and we felt this was one of the very best.  A wonderful extensive ski area and ski conditions were great. On arrival we were greeted by the charming Sabine  on reception and she told us all about the hotel and arrangements for ski hire and ski passes. Thereafter all of the staff including the Pernkopf family were equally friendly. The facilities including the Wellness/ Sauna area were all excellent and the decor modern. Our rooms and en suite bathrooms were comfortable.  We enjoyed the breakfasts and the hot breakfasts were cooked to order by staff in the servery area. The evening meals were five course and beautifully presented and delicious.
The hotel is five minutes from the Metro which takes you to the ski lifts at one end of the village. However we preferred to do the 10 minute stride to the ski lifts as we could walk in shoes/walking boots as the hotel provides guests with a card enabling you to store boots and skis in the Locker Room at Bacher Sports just near the Bubble Lifts.
Overall the resort has great infrastructure and the hotel is of a high standard in every way. I hope we will return before long!

A real gem of a hotel!

Lovely family run hotel. Big enough to feel relaxed, small enough to feel personal. A must with good food fresh clean rooms comfortable beds ! A little walk through the village to the ski lift is required.

Top notch hotel

WARMLY WELCOME. IN THE HOTEL CASTEL. IN THE MIDDLE OF LIFE. At the Hotel Castel you will be welcomed by the mountains, the sun and pure joy, in the heart of the Serfaus-Fiss-Ladis adventure world. In the sunniest and most impressive location in Serfaus, only 300 meters from the Dorfbahn, which takes you straightforwardly and comfortably into your skiing adventure. Your own heated ski depot is reserved for you at the cable car station. In summer, the Dorfbahn is the gateway to hiking, biking and family time in the fascinating nature. Swimming fun is waiting for you next door in the leisure park Serfaus, which is free of charge for you. Living in the Hotel Castel means feeling good between idyllic village life and exciting holiday fun. The furnishings of the rooms and suites include noble wooden elements and harmony as well as the clear view of the mountain panorama all around - and always a private balcony for calm hours in the sun and relaxing idleness. You can also relax and take a deep breath in the intern spa with Finnish sauna, whirlpool, herbal steam bath and more. Enjoyment at four-star level is your constant companion. He will also guide you through the day culinarily - from a vital morning with the abundant laid breakfast buffet to the delicious afternoon snack to the culmination of the varied cuisine in the evening. That is the joy of life that is lived in the Hotel Castel day after day.

4.4/5

Hotel Castel - pure Lebensfreude

4.4/5

Serfaus is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities