Parking

Free parking

Parking on site

WiFi available in all areas

Restaurant

Breakfast in the room

Packed lunches

Snack bar

Special diet menus (on request)

Kid meals

Wine/champagne

Coffee house on site

Golf course (within 3 km)

Skiing

Hiking

Cycling

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Walking tours

Bike tours

Terrace

Sun terrace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Heating

Non-smoking throughout

Wheelchair accessible

Toilet with grab rails

Higher level toilet

Lower bathroom sink

Emergency cord in bathroom

Visual aids: Tactile signs

Laundry

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

Security alarm

Smoke alarms

Fire extinguishers

Fax/photocopying

Luggage storage

Concierge service

Lockers

Minimarket on site

Evening entertainment

Board games/puzzles

Kids' outdoor play equipment

Street parking

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Hotel Edelweiss - Auron

Auron

We were duped!  We thought we would be staying in a pleasant, roomy, stylish hotel (according to the pictures), but what we found upon our arrival was a rundown, dirty, cramped and neglected shack of a place.  Dirty towels strewn in the hallways, doors that wouldn’t shut all the way, and an un attentive staff.  Don’t get me started on the rooms.  We had requested the family “suite” primarily for the room.  But it was so dam small we had to open our luggage on the beds that itself had an unwashed soiled cover.  The bathroom shower had a makeshift door that would not keep the water from splashing all over the floor no matter how you positioned the nozzle. The closet shelves were exposed and sagging so we kept our stuff in our bags.  The thin wall assured us that we would be listening to the people next door as if they were in our room.    Do not get fooled by the pictures!  I thought for the price we paid we would at least be comfortable, but this was not the case.  Thank goodness the skiing was great, otherwise the entire trip would have been a waste of time and a great deal of money!

3.5/5

Hotel Edelweiss - Auron

3.5/5

Auron is great for:

Accommodation

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