Restaurant

Room service

Packed lunches

Snack bar

Special diet menus (on request)

Grocery deliveries

Kid meals

Wine/champagne

Coffee house on site

Pets allowed

WiFi available in all areas

Tennis court

Golf course (within 3 km)

Skiing

Hiking

Cycling

Horse riding

Mini golf

Ski storage

Ski equipment hire on site

Ski pass vendor

Water sport facilities on site

Walking tours

Bike tours

Live sport events (broadcast)

Archery

Terrace

Sun terrace

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Wheelchair accessible

Pet basket

Pet bowls

Key card access

Babysitting/child services

Baby safety gates

Laundry

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Tour desk

Luggage storage

Concierge service

Lockers

Invoice provided

Fax/photocopying

Shuttle service (additional charge)

Shuttle service

Personal trainer

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

Breakfast takeaway containers

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Face masks for guests available

Cashless payment available

Physical distancing rules followed

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Hotel ZERMAMA Zermatt

Zermatt

Canton of Valais

Swiss Alps

Switzerland

Dear Sebby, 

Thank you for your kind review. We’re happy you enjoyed the location, our friendly team, the welcoming dog Ronny at reception, and the breakfast. We hope to welcome you again.

Best regards, 
Team Zermama ❤️

Owner response

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Very nice place with good location. Friendly staff and a welcoming dog at Reception. Not forgetting their delicious breakfast.
Suggest to get a bigger room

Great Hotel with friendly staff

Singapore

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our warm staff, cozy rooms, and special touches. It’s great to know that our amenities helped make your trip to Zermatt truly memorable. We hope to welcome you back to Zermama again soon!

Best regards, 
Team Zermama ❤️

Our stay at the Zermama Hotel in Zermatt was absolutely fantastic. From the moment we arrived, the staff was incredibly kind, welcoming and attentive, which immediately set the tone for a perfect getaway. The room was gorgeous, modern, beautifully designed, and wonderfully coz, creating the ideal atmosphere for relaxation after exploring the town. The fur cuts replacing the average bathrobes were also a nice, unique touch. So was the TV which was equipped with all relevant information, not only of the hotel but of Zermatt as well. Everything about the hotel made our trip truly memorable, and we couldn’t have chosen a better place to stay in Zermatt. Highly recommended!

AMAZING STAY! 100% RECOMMEND

A BIG, WARM WELCOME FROM MAMA! Welcome to the heart of Zermatt. Hotel Zermama with 29 new rooms - perfect for individualists, explorers and mountain lovers. Set against a chocolate box Swiss village, approved by Mama Mariette herself. ‚That’s alright, Mama‘ sung the King, and Elvis knew what he was talking about!

4.8/5

Hotel ZERMAMA Zermatt

4.8/5

Zermatt is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities