Parking

Heating

Non-smoking throughout

Laundry

Ironing service

Trouser press

Daily housekeeping

Skiing

Hiking

Cycling

Ski storage

Ski school

Ski-to-door access

Internet services

WiFi

Free WiFi

Fax/photocopying

Secured parking

Street parking

Parking garage

Lift

Bridal suite

Ski pass vendor

Non-smoking rooms

Family rooms

Free parking

WiFi available in all areas

Restaurant

Packed lunches

Snack bar

Special diet menus (on request)

Sauna

Breakfast in the room

Massage

Newspapers

Safety deposit box

Valet parking

Tour desk

Luggage storage

Terrace

Games room

Spa and wellness centre

Sun terrace

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Hotel Residenz Hochalm

Hinterglemm

Saalbach-Hinterglemm

Salzburg Region

Austrian Alps

Austria

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I booked this hotel based on its description as a 4-star property offering a spa, ski-in/ski-out access, and free parking. Unfortunately, my experience did not match these claims:
Sound insulation: There is very poor soundproofing between rooms. I even recorded a video in the early morning where a baby crying in a neighboring room was clearly audible, illustrating the lack of adequate sound insulation (the baby was in a different room).
Room size: The family rooms are quite small and offer very limited storage space, making it difficult for a family to manage their belongings comfortably during a multi-day stay.
Parking: Although the hotel advertises free parking, there are only around 25 parking spaces for approximately 70–80 rooms. A few days before arrival, guests are informed that the free parking is actually located about 750 meters away. You must leave your car key at reception so staff can move your vehicle between the hotel and the parking area. While you can walk to the parking yourself, this is not advisable in the dark due to road conditions. Additionally, I was blocked twice in the garage by supplier trucks when trying to leave, once for 12 minutes, with little concern shown by the driver.
Spa: The “spa” consists only of a sauna and rest areas. There is no pool or jacuzzi, and children under 16 are not permitted.
Ski-in/ski-out: The ski-in/ski-out access requires a relatively high level of skiing ability and is certainly not suitable for younger children.
Overall, I felt that the hotel was significantly overpriced for the level of service and facilities provided.

I did not get the facilities/service I expected when I booked this hotel, the description of the hotel is misleading

Ixelles, Brussels

Located amid the Kitzbühel Alps in the beautiful village of Saalbach-Hinterglemm you can enjoy every minute of your holidays in Austria. The four-star hotel combines modern alpine lifestyle and tradition. A very special charm coupled with the many advantages of the house and of the region. Whether in summer or in winter, the excellent location of the hotel is perfect for many activities in the breathtaking nature. Located directly on the slopes, winter sports fans will find fantastic opportunities. Right from the front door you have over 200km of well groomed slopes. In summer, the mountains attract hikers and mountain bikers for long adventures to enjoy the silence and magnificence of the Alps. How you spend your free time is up to you and your family – the possibilities are endless.

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business

couples

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Webcam Hinterglemm

Webcam Saalbach Zwölferkogel Mittelstation

Webcam Schattberg

Saalbach - Webcam auf 1040m Höhe in Saalbach

Großer Asitz

Asitz Bergstation

Talstation Asitzbahn

Kohlmaiskopf

Schattberg-Ost

Schattberg-West

Kohlmais Tal

Hinterglemm Tal

Zwölferkogel

Wildenkarkogel

Groups can get their 10th lift pass free. Would you like a free quote?

Summer 2026

London Gatwick

London Heathrow

London Luton

London Stansted

London Southend

London City

London

Birmingham

East Midlands

Midlands

Manchester

Liverpool

Leeds Bradford

Newcastle

Northern

Aberdeen

Edinburgh

Glasgow International

Scotland

Bournemouth

Southampton

Bristol

Cardiff

Exeter

South West

Belfast International

Northern Ireland

Dublin

Republic of Ireland

Winter 2025-26

Winter 2026/27

4.3/5

Hotel Residenz Hochalm

4.3/5

Hinterglemm is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities