The kitchenette usually includes a minimum of 2 hot plates, a fridge, sink, crockery and cutlery. (Apartments do not have an oven unless otherwise stated). Please also note that tablecloths, napkins, bathroom towels, bath mats, dishcloths, mops and tea towels may not be provided. Kettles, mugs, teapots and toasters are considered as English peculiarities and therefore not always provided.

Wi-Fi Please note that Wi-Fi access is via an external supplier and is not provided by Lagrange. Clients have to log in to the advised provider’s website and make payment to them directly. In the event of a problem Lagrange declines all responsibility and invites clients to contact the supplier.

Price does not include the end of stay cleaning fee

Parking

Luggage storage

WiFi

Internet services

Ski storage

Skiing

Family rooms

Non-smoking rooms

Indoor pool

Hammam

Laundry

Massage

Spa and wellness centre

Sauna

Restaurant

Paid WiFi

Private parking

On-site parking

Pets allowed

Hot tub/jacuzzi

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Lagrange Vacances Le Roc Belle Face

Les Arcs

Bourg Saint Maurice

Savoie

Auvergne-Rhone-Alpes

France

Madame, Monsieur,

Nous avons bien pris connaissance de votre commentaire suite à votre séjour au Roc Belle Face

Il convient de préciser donc que deux logements vous ont été proposés, un surclassement réduit de 50% à titre commercial, de ne pas compter un ménage de fin de séjour tout cela dans l'optique de vous témoigner l'intérêt qui fut le notre à l'égard de votre satisfaction.

Vous avez tout de même décidé de quitter cette location le jour même de l'arrivée sur place, chose que nous regrettons, alors que nous avons fait notre maximum pour vous faire rester parmi nous, au Roc Belle Face.

Cordialement.

Charlie - Service client Lagrange Vacances

Owner response

If you’re considering staying here because “it looks cheap for 4* and how bad can it be?” – let me stop you right there. It’s worse than you can imagine.

First off, finding this place is a nightmare. There’s zero signage, and the Google Maps location is completely wrong. 

When we finally found it, we were greeted by the rudest hotel staff I’ve ever encountered. The receptionist and manager were obnoxious beyond belief – making snide comments in French, clearly not realising we understood them. Spoiler alert: we did.

Now, let’s talk about the room. Filthy doesn’t even begin to cover it. Blood stains on the bed. Vomit stains on the mattress. Hairs everywhere. It was absolutely revolting. No towels, no sheets, not even a sorry attempt at basic hygiene. Just filth. We rejected the first room. The second one was just as bad. The third? Also disgusting. Apparently, they haven’t figured out how to clean in over a decade.

Speaking of which – the hotel openly admitted the mattresses are 15 years old. No wonder they look like crime scene evidence.

Check-in was chaos. You’re handed weird diagrams on how to operate ancient elevators and navigate a maze of random passageways. It’s like trying to escape an underground bunker. And the ski locker? Nowhere near the slopes – it’s upstairs.

They advised us a Nespresso machine in the room – surprise! You can rent one for €20 a week. What a joke.

There’s also no dedicated hotel parking – only the public tram car park, which is almost always full. And not somewhere you’d want to park a car for a whole week. 

Getting NY all your bags from the car to your room via the maze of elevators - this takes forever!!

This place is no more than a 2-star dive masquerading as a 4* ski hotel. Honestly, it needs to be knocked down and rebuilt from scratch. It’s an embarrassment that Expedia even sends guests here. 

You have to make your own beds, clean your own rooms and take the laundry somewhere. - If you don’t follow the exact full a4 page of checks you will be charged extra!

The hotel refused to refund us – no shock there – but thank God for Expedia who stepped in, refunded the booking after seeing the photos, and let us escape immediately to somewhere decent.

Avoid this hideous place at all costs. Dirty, rude, badly managed, and absolutely not worth saving a few euros!

Avoid This Dump at All Costs – A Total Horror Show

Dover, Kent, England

Lagrange Vacances - Le Roc Belle Face

hotel

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rate_sleep

rate_room

rate_service

rate_value

rate_cleanliness

business

couples

solo

family

friends

Les Arcs - Arcabulle

Les Arcs - Aiguille Rouge

Les Arcs - Arpette

Les Arcs - Mont Blanc

Les Arcs - Varet

Les Arcs - Vanoise Express

Les Arcs - Grizzly

Les Arcs - 

Groups can get their 10th lift pass free. Would you like a free quote?

Summer 2026

London Gatwick

London Heathrow

London Luton

London Stansted

London Southend

London City

London

Birmingham

East Midlands

Midlands

Manchester

Liverpool

Leeds Bradford

Newcastle

Northern

Aberdeen

Edinburgh

Glasgow International

Scotland

Bournemouth

Southampton

Bristol

Cardiff

Exeter

South West

Belfast International

Northern Ireland

Dublin

Republic of Ireland

Winter 2025-26

Winter 2026/27

2.9/5

Lagrange Vacances Le Roc Belle Face

2.9/5

Les Arcs is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities