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Heidi Blog

How our flexible ski holidays work

26 Jun, 2023
3mins, 25s read
Sarah Cramer
Sarah Cramer
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Discover the freedom of a flexible ski holiday, where you can personalise every detail of your trip, from choosing the perfect resort to customising the duration, adding extras, and making changes along the way.

Skiers walking up a mountain on holiday
1. Search an extensive collection of resorts

With a vast selection of over 300 resorts at your disposal, the options for your ski holiday are pretty limitless! If you're searching online, use our filters such as 'beginner' or 'families' to find the right resorts for your needs. Or if you prefer, call our friendly team; they can search for you (for free) and send you some options.

2. Tailor the length of your holiday (and the days you travel)

Being able to choose the duration of your holiday and your preferred travel days means that you can often save money by not flying on the weekend. Had the time of your life last year - why not stay for two weeks this time? Or if you're torn between two destinations, why not fit two short trips into your winter? With Heidi, you get the flexibility of staying for as long or as little as you’d like.
Ski instructor teaching laughing children to ski

3. Customise your transfers and add extras

Whether you prefer a comfortable private transfer, a cost-effective coach option, or even a train transfer to certain destinations, the choice is entirely yours. You can also leave behind the stress of arranging all the extras too - ski hire, ski passes, and lessons can be added when you book or you can add them later through our MyBooking app.
Freestyle skier backflipping over jump in switzerland

4. Choose how to spread the cost

You can now choose to spread the cost of your trip with monthly payments if you prefer, if you trip is more than 12 weeks away. Of course, you can also simply pay a deposit and clear the final balance 30 days before you travel, or pay in full at the time of booking.
Woman helps customers on the phone

5. Make change requests up to 7 days before travel

Has your friend expressed envy over the amazing trip you've planned and now wants to join? No problem! You can ask to add them to your booking. Are you curious about giving snowboarding a try but have already booked skis? Subject to availability, we can accommodate that change for you. With no administration fees from Heidi, our dedicated customer support team is just a call away. They will liaise with our suppliers and provide you with the exact cost of any modifications you wish to make - naturally, the earlier you make the change request the more likely there will be availability, but we will always do our best. For full details see our booking conditions.
Skier in goggles gives the thumbs up

6. Enjoy your trip! (We're here for you 24/7)

With all that flexibility it might sound a bit like booking holiday independently. In terms of flexibility, it is, but we're also here to make it a lot easier too and with Heidi's ATOL protection, and customer service team on the end of the phone whenever you need us whilst you are on holiday, you get a level of protection you just can't get by booking it all yourself.

New to Heidi? We’re here to make flexible ski holidays, easy.

You’ll find our holidays more flexible than your average ski package provider, but a lot easier to put together than doing it all yourself. Choose where you want to go from thousands of options, travel the day you want, stay as long as you like.

For help finding a flexible ski holiday, call us on 0117 457 6000, email us at [email protected], or simply start a search.

Why book a skiing holiday with us?

Go where you want, when you want, for as long as you want, from an unbeatable choice of resorts.
Super-clever tech saves you buckets of time by making it easy to find 'the one', from a mountain of options.
5 star service
Our stellar UK team are here 24/7 to make sure your holiday runs smoothly. Flight cancelled? Booking amendments? We'll sort it.
On the money
From budget to luxury, find an amazing ski holiday whatever your wallet, knowing our ATOL protection means your money is safe.