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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Swimming Pool
Sauna
Steam room
Hot tub
Free WiFi
Location
Ski lifts / slopes: Ski-in / Ski-out
Resort centre: You're right in the centre
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Things to know
Check-in:
Between 17:00 and 20:00
Check-out:
Between 07:00 and 10:00
Important information:
A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A change of towels is offered in the middle of the stay.
Cleaning fees are included except for the kitchen. Before departure, guests are required to:
- Strip the beds and put bed linen in the bathroom
- Empty the fireplace
- Take the rubbish out
- Empty the dishwasher.
Please note that bread and pastries are available on demand.