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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Spa & wellness
Sauna
Hot tub
Bar
Free WiFi
Location
Ski lifts / slopes: 5 minute bus
Resort centre: 10 minute walk
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Things to know
Check-in:
Between 15:00 and 23:00
Check-out:
Between 08:00 and 11:00
Important information:
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness centre is closed from Sun 29 Mar 2020 until Wed 24 Jun 2020
Spa/wellness centre is closed from Sun 27 Sept 2020 until Sat 19 Dec 2020
A surcharge applies for arrivals outside check-in hours. All requests for late arrival are subject to confirmation by the property.
Please note that the hotel does not accept American Express credit cards.
Please note that the spa comes at a surcharge. Guests under the age of 16 cannot access.
During the ski season the hotel may arrange a shuttle service to/from Venice Marco Polo Airport, available at extra costs.