Please inform Kempinski Hotel Grand Arena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Kids Pool is closed from Tue 13 Oct 2020 until Wed 30 Jun 2021
La Veranda Pool is closed from Tue 13 Oct 2020 until Wed 30 Jun 2021
If you arrive with children, please inform the property about their age. You can use the Special Requests box when booking or contact the property directly.
Please note that smoking is strictly prohibited in all areas and penalty fees apply.