Please inform Le Cristal de Jade in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that for short stays (less than 7 nights), housekeeping will be done at the end of the stay, except for the kitchen corner. For stays of 7 nights and more, middle stay cleaning and end of stay cleaning (excepted kitchen corner) are included.
Please note that guests who expect to arrive after 20:00 must telephone the property before 19:00 on their day of arrival in order to organise check-in. Contact details can be found in your booking confirmation.
Please note that pets are accommodated for an additional fee of EUR 100 per animal per stay.