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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Location
Ski lifts / slopes: 4 minute walk
Resort centre: 3 minute walk
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Important information
Towels and linen
For stays of 1 to 6 nights, bed linen, towels and TV are included. For stays of 7 nights or more, bed linen, towels and TV can be rented: Linen: EUR 7 per bedTowel set: EUR 7 per person.
TV: EUR 35 per week.
A cleaning kit (including washing up liquid, detergent and sponges) can be purchased from reception. A cleaning service is available at an additional cost.
Security deposit
A damage deposit of EUR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Things to know
Check-in:
Between 16:00 and 20:00
Check-out:
Between 08:00 and 10:00
Important information:
Reception is open between 16:00 and 19:00. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.