End of stay cleaning (excluding the kitchen area) is included in the price, although all apartments must be left in a reasonably tidy state. 

Parking

Pets allowed

Restaurant

Sauna

Heated outdoor pool

Terrace

Non-smoking rooms

Family rooms

Non-smoking throughout

Laundry

Skiing

Hiking

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

WiFi

Safety deposit box

Luggage storage

Board games/puzzles

Additional local charge for these facilities

Yoga classes

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Résidence Pierre & Vacances Les Bergers

Alpe d'Huez

L'Alpe d'Huez

Isere

Auvergne-Rhone-Alpes

France

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The location and ease of the hotel is what makes this place great. the hotels located right at the centre of the Bergers area so has easy access to ski hire shops, ski pass terminals, supermarkets, restaurants, and bars.

The pool and spa facilities make a great addition for after ski activities and the restaurant within the hotel did amazing French food.

Only let down is the locker sizes and that the rooms are a bit small for the amount of people they're for. We could only just fit 3 pairs of ski's in the locker which was for all 6 of us.

Overall great for a cheap but good ski holiday.

Perfect for groups of friends looking for a cheap but good ski holiday

Thank you for sharing your feedback. We’re glad to hear that the location worked well for you.

However, we’re truly sorry to hear about the cleanliness issues you encountered, particularly with the apartment, kitchen, and ski locker room. Cleanliness is a priority for us, and we will address your concerns with our housekeeping team to ensure these areas are properly maintained moving forward.

We appreciate your input and will work on improving the quality of our accommodations for future guests.

The Pierre & Vacances Team

Owner response

Great location.  No frills apartment.   It needed a good clean and the ski boot/locker room was grim.
The kitchen and utensils needed a really good clean before use. The floor was very dirty and linen was hostel standard. Thin towels and marked sheets.

Basic , dirty but great location for skiing.

London, England

I felt I had to write this as I have just seen the previous two reviews and I stayed in January 2024 and my experience was very different. 

Firstly we booked an apartment that sleep 6 for 3 people, we always do this in France from previous experience. This meant we had lots of space, two twin beds as you come in, 2 sofa beds in living area where we made up one and used the other as a sofa. Plenty storage for us all. 

On arrival there was a kit provided with some dish washer tablets, some clothes, a little washing up liquid etc. tea towels also provided. 

Yes there was only one toilet roll but this is standard in any self catering accommodation in France, as is no cleaning/bed making during the week.

On each floor there was rubbish disposal including recycling, I found this very handy as in other places we have had to take down to a central area on complex.

Our apartment had modern (ikea type) furniture, which was basic but adequate. The kitchen lots of utensils, good pans for cooking etc.

The pool was lovely, the sauna worked for the first half of the week only which was disappointing. The restaurant was nice and reasonable prices, they also do takeaway too with reduced pricing.

It is very handy for the ski area, 5 mins walk on a morning and you can ski through the park to right opposite the reception (weather permitting) when you finish for the day. I would have no issues in staying again.

It is a 15/20 minute walk into the main but for a night time if you plan to go out every night.

Good self catering accommodation close to ski area

Brampton, Cumbria, England

We are glad to hear that there were some positive aspects to your experience, such as the warm radiator and good water pressure in the shower.

It is disappointing to learn that the accommodations did not meet your expectations and that various amenities were not up to standard. We understand the importance of providing comfortable and well-equipped accommodations for our guests, and we regret that we fell short in this regard.

Your feedback regarding the outdated furniture, unpleasant smell, lack of cleaning products, small beds, insufficient storage space, malfunctioning locker room light, and other issues is deeply concerning. We will address these issues with our team to ensure improvements are made to enhance the overall guest experience.

We apologize for any discrepancies between the photos online and the actual state of the apartment. We strive to provide accurate representations of our accommodations, and we will work to update our website accordingly.

Once again, we apologize for the inconveniences you experienced and appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

The Pierre & Vacances team

Pros: It wasn’t horrendous, the radiator was warm and the shower had good water pressure 
Cons: Beds were really small, the whole apartment was outdated ( really old furniture, stairs were marked and chipped), whole apartment smelt bad, had to make our own beds, the safe didn’t work, no cleaning products and only one roll of toilet paper was provided, kitchen/living room was too small to fit 6 people and felt claustrophobic, the locker was too small to fit everyone’s skiis in so we had to carry two sets up to the room everyday and all of our poles, the light in the locker room was on a short timer so kept leaving us in darkness and after a few days stopped working completely so we had to use flashlights, had to carry skiis up a spiral staircase and then a 5 minute walk before we were at the ski area, the sauna wasn’t working for the majority of our stay, no fresh towels/ sheets for the entire stay, no maid/cleaning services, the room was much more dated than the pictures showed, not much storage space in the kitchen for food, not much storage in the bedroom for clothes - we ended up living out of our suitcases, not enough space to dry all ski gear so we sometimes wore wet clothes the next day, radiator was so hot it melted the plastic on some of our ski gloves

Not great

We regret to hear that the room did not meet your expectations and that the amenities, including the kitchen and ski locker, did not fully accommodate your needs. Additionally, we apologize for the inconvenience caused by the broken sauna, as well as the unpleasant smell in the hotel. Your feedback regarding these issues is valuable to us, and we will address them with our team to ensure improvements are made.

We apologize for any discrepancies between the photos online and the actual accommodations. We understand the importance of accurate representation and will work to update our website to provide a more accurate depiction of our facilities.

Do not hesitate to contact us via our form 👉 https://contactariane.com. We would like to rectify this situation and allow you to enjoy a satisfactory experience during your next visit.

The Pierre & Vacances team

booked to stay at the Pierre et Vacances Les Bergers for 7 night with a group of friends for our ski holiday. the hotel wasn’t as show in the photos, our room had 4 small single beds in 1 room and 2 downstairs. the kitchen was tiny and they only offered us the 1 locked for 5 people skis, boots and polls.(we had to carry them up to our room everyday as they didn’t fit in our locker which was included.) the locker room light didn’t work so had to use a phone light to put on our ski boots everyday. the hotel had an awfully bad smell to the place too. showed in the photos online we expected to have 2 bedrooms containing a double bed and 2 singles in a separate room. we book this hotel as we wanted a sauna and this was broken 6 out of 7 days of our stay. i wouldn’t recommend this hotel as it’s not at all like the photo show on there website. save your money and stay somewhere else.

wouldn’t recommend

In the heart of the Grandes Rousses ski area, just 100 metres from the ski lifts.Heated outdoor swimming pool overlooking the valley. Savoyard speciality restaurant.

3.5/5

Résidence Pierre & Vacances Les Bergers

3.5/5

Alpe d'Huez is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities