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Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Spa & wellness
Sauna
Free WiFi
Location
Ski lifts / slopes: 6 minute walk
Resort centre: 5 minute walk
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Things to know
Check-in:
Between 15:00 and 19:00
Check-out:
Between 08:00 and 10:00
Important information:
A damage deposit of EUR 150 is required on arrival. You should be reimbursed on check-out.
Please inform Residence Luzerna *** in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the check-in and key-collection take place at: Via Arnaria 9, 39046 Ortisei Val Gardena /St. Ulrich Gröden.
This property will not accommodate hen, stag or similar parties.