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Résidence Néméa Le Hameau - Les Deux Alpes

Les Deux Alpes, France
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5* Customer Service
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24 Hour Support
Facilities
Swimming Pool
Sauna
Steam room
Hot tub
Free WiFi
Location
Ski lifts / slopes: 1 minute walk
Resort centre: You're right in the centre
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Important information
Key collection

Keys can be collected after 17:00 from reception during their opening times: The reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except all day on Wednesday and on Sunday afternoons outside of French school holidays. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.

Towels and linen

Bed linens are provided.

Security deposit

A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-out details

Keys need to be returned to reception between 09:00 until 10:00 on day of departure. If reception is closed when you expect to be leaving please inform reception so they can instruct you on to where to leave the keys.

Other information

For guests wishing to access Wi-Fi from their apartment, an additional EUR 16 per week charge applies. Laundry, final cleaning and daily house-keeping can be requested at an extra cost. Use of the gym, spa facilities and pool are free of charge.

Things to know

Check-in:
Between 17:00 and 19:00
Check-out:
Between 10:00 and 12:00
Important information:
This property will not accommodate hen, stag or similar parties. Please inform Résidence Néméa Le Hameau - Les Deux Alpes in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 450 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except on Wednesday all day and on Sunday afternoon, outside of French school holidays. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that bed linen are included. A change of bed linen is charged EUR 10 per person. Towels are included from December to April only. Towels can be rented at the reception out of this period (10€/person/change). Kitchen linen is not provided. Free WiFi is provided in the public areas and 1 free WiFi connection per unit is included. For any additional WiFi connection you can pay a supplement on site. An additional cost is required for the following services: laundry, final cleaning and daily house-keeping. Upon request and subject to availability, high chairs and hairdryers are available. Please note that the city tax has to be paid on site. Preferential rates on ski passes and ski equipment are possible upon prior request, at least 5 days before the check-in date.