Included in cost:
-Cleaning kit
- Bed linen
- Bathroom linen
- TV
- Wifi
- Indoor parking
- Access to fitness room
- Access to heated, indoor pool (100m²)
- End of stay cleaning included* (except kitchen and washing up)

* End of stay cleaning is included in our rates. However, please note that all accommodation must be left tidy and clean. In the event that accommodation requires a cleaning intervention other than that described in our booking conditions, this will be at the client’s charge and will be deducted from the deposit.


Excluded in stay:
-Tourist tax : £1.17 per person per day. No charge for guests under 18 years old. To be paid at check-in.

Parking

Pets allowed

Parking on site

Private parking

WiFi available in all areas

Sauna

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Indoor pool

Indoor pool (all year)

Heated pool

Swimming pool

Swimming Pool

Non-smoking rooms

Family rooms

Lift

Heating

Non-smoking throughout

Laundry

Skiing

Ski storage

Ski-to-door access

Internet services

WiFi

Free WiFi

Electric vehicle charging station

Smoke alarms

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Résidence Prestige Odalys Rochebrune Les Cimes

Orcieres

Hautes-Alpes

Provence-Alpes-Cote d'Azur

France

Dear customer, 

Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that the cleanliness of the apartment upon your arrival was not satisfactory. This situation is of course not in line with our standards, and we sincerely apologize for the inconvenience caused.

We would like to remind you that our on-site teams are at your disposal from the moment you arrive to immediately address any issues of this kind. We regret that a solution could not be provided to you on site as quickly as possible. Your comment regarding the dishes has also been noted. Both issues have been forwarded to our relevant teams for verification and corrective action.

We understand that this incident may have affected your stay, and your feedback will be taken into account to continuously improve the quality of our services. We hope to have the opportunity to welcome you back and offer you an experience that meets your expectations and our commitment. 

The Odalys Vacances team

Owner response

RATE_ROOM

RATE_LOCATION

RATE_CLEANLINESS

RATE_SERVICE

Disgusting sheets, with hair and other stuf on it. Luckily we had our own sheets with. Not a lot dish to cook propery meal

Not clean alartment when you arrive.

RATE_VALUE

RATE_SLEEP

good location - good accommodation - easy access to ski area - slow check in as apartment was not ready upon check in 


3.9/5

Résidence Prestige Odalys Rochebrune Les Cimes

3.9/5

Orcieres is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities