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Schlosshotel Kitzbühel

Kitzbuhel

Tirol

Austrian Alps

Austria

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The sushi bar at Schlosshotel Kitzbühel is a standout feature and, in theory, a wonderful addition to the property’s dining options. The quality and presentation were excellent and felt like a thoughtful, modern contrast to the traditional alpine offerings. Unfortunately, due to how busy the hotel was, service was overwhelmed, and we waited nearly an hour for a very small order. While the food itself was excellent, the extended wait significantly detracted from the overall experience.

The property is lovely and the entertainment at night is a bonus.  One of the highlights of our stay at Schlosshotel Kitzbühel was the convenience of the on-site ski rental service. Having everything handled directly at the hotel made getting on and off the mountain effortless, particularly during a busy ski period, and removed a great deal of logistical stress.

The spa was another standout. It provided a calm, restorative retreat after full days on the slopes, with beautifully maintained facilities and a relaxing atmosphere that felt in line with the hotel’s luxury positioning. Both the ski rental experience and the spa contributed positively to our stay and reflected the level of comfort and ease we had hoped for.

However, our overall experience at the property was impacted by some notable operational issues. Upon arrival, the hotel was unable to locate our reservation due to a system change, despite our deposit and completed pre-check-in. While the staff ultimately worked to accommodate us during an extremely busy holiday period, the situation created unnecessary stress at the start of what was meant to be a family vacation.

One additional disappointment was the dinner service. While we expected (and are accustomed to) buffet-style offerings for salads and starters at alpine hotels, we were surprised to find that entrees were also served buffet-style. This was not what we anticipated from a property of this caliber and took away from the dining experience, particularly given the otherwise refined setting.  We opted to eat out locally a few nights and found some amazing places - like The Mocking!

While we appreciated the setting and amenities, we will look to other accommodations on future visits to the beautiful town of Kitzbühel.

Excellent Facilities, Uneven Service During Peak Season

the experience is not good  first check in was supposed to be at 3:00 or 4:15 and we still hadn't been to our rooms... and when finally be there incidentally looked out to nowhere... they also supposed to be double bed etc. but…they have two singles beds together... without any flexibility... and while we pay 1200 per day for 7 days they asked us for another 500 to see something better than a wall... finally in this category of room we didn’t have the opportunity to make a hot tea or a coffee and i do not believe that we are a family of 4 and we  are already pay 16.800 eur for a week ….. I wouldn't recommend it at all

unpleasant surprise

Glyfada, Attica

Kitzbühel - sophisticated charm, majestic scenery.Built in the style of a Tyrolean castle, the A-ROSA Kitzbühel perches on the sunny side of the valley, surrounded by the most beautiful 9-hole golf course in Austria. The views sweep over lush greens from the Wilder Kaiser region to the famous Streif. Kitzbühel is a year-round meeting place for athlets and sports enthusiasts in search of sublime nature and international flair paired with the authentic Tyrolean lifestyle.

4.5/5

Schlosshotel Kitzbühel

4.5/5

Kitzbuhel is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities