Meeting/banquet facilities*

Room service

Breakfast in the room

Restaurant

Ski school*

Ski storage

Concierge service

24-hour front desk

Luggage storage

Lockers

Garden

Games room

Free WiFi

Table tennis*

ATM/cash machine on site

Indoor play area

Babysitting/child services*

Nightclub/DJ*

Entertainment staff

Laundry*

Ironing service*

Daily housekeeping

Dry cleaning*

Indoor swimming pool

Massage*

Sauna

Fitness centre

Ski-to-door access

Skiing

Billiards*

Airport shuttle*

Car hire

Shuttle service*

Facilities for disabled guests

Non-smoking throughout

Lift

Designated smoking area

Towels

Slippers

Bathrobe

Hairdryer

Free toiletries

Terrace

Coffee house on site 

Fitness/spa locker rooms

Spa/wellness packages

Spa lounge/relaxation area

Steam room 

Spa facilities

Hammam

Additional local charge for these facilities

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Festa Winter Palace Hotel

Borovets

We had the absolute best time here last week. We had a junior sweet with large balcony. Room equipped with toiletries, dressing gown, slippers. 

The hotel does have old decor but that gives it a very cosy feel. 

All staff polite, smiling and welcoming, food amazing, ski hire below hotel. 

We would most definitely return to this hotel and had the best week skiing. 

Thank you Winter Palace.

5 STARS ⭐️⭐️⭐️⭐️⭐️

Not great experience. Bedroom dated and mattress was heavily soiled and worn out. Dont book balcony room as about 50cm×50cm. 
Tea and coffee not replenished. Had to pay for extra coffee. 
Be careful as minibar very expensive and will try and charge for items not consumed.
Breakfast staff were friendly! Reception were barely helpful. The cleaner in the gym area was napping curled up in the relaxation room wrapped up in a towel.
All very odd.

Very odd

Mixed review. Lovely staff and breakfast great. Bedroom was supposed to be a junior suite with balcony but balcony tiny.
Mattress was ancient and sagged badly. Housekeeping did get us a topper.
Spa was lovely and pool.

Mixed

We had a fantastic week in Borovets staying here.  Our room was big and comfortable, the hotel was quiet but we appreciated that after a day skiing and plenty of breakfast choices every morning. Lovely bar area with nice cocktails, we had dinner in the restaurant which was authentic Bulgarian food and the Spa was great.

We will definitely be back

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Borovets Ski Resort Base

Borovets - Yastrebetz Express - 2039 m

Borovets - Popangelov Ski Run  - 1483 m

Borovets - Ski Run Markudjik 2  - 2145 m

Groups can get their 10th lift pass free. Would you like a free quote?

Summer 2026

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Belfast International

Northern Ireland

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Winter 2025-26

Winter 2026/2027

3.8/5

Festa Winter Palace Hotel

3.8/5

Borovets is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities