Parking

Parking on site

Private parking

Sauna

Spa lounge/relaxation area

Non-smoking rooms

Family rooms

Lift

Heating

Non-smoking throughout

Skiing

Ski storage

Internet services

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

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Heart Hotel Sylvia

Ischgl

Tirol

Austrian Alps

Austria

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This place is named and run by the owner who is a constant presence. Very good value for money. Excellent food. Central location but just far enough away from the madness that is Ischgl apres-ski so you are not disturbed. But a short walk to the lifts and ski hire. Comfortable decent sized rooms. Family friendly. Staff attentive and care unlike so many places you go in the UK.

One negative you can avoid. Get rooms on the second floor or higher. Bar can get noisy and sound bleeds through to ground and first floor rooms.

Definitely would return which is always the final arbiter of truth isn't it?

The only arbiter of truth.

London, England

This hotel has a lot going for it. It is in a reasonable position within easy walking distance of ski lifts and lively bars. The rooms are a good size, well appointed and very clean. There is a nice cosy lounge area with a bar and warming log fire. The staff are all very freindly, helpful and attentive and when we were there they coped graciously well with a faily boisterous pary of 10 guys (us). Unfortunately the owner Sylvia didn't manage quite as well. I didn't have a problem with her but she rubbed a few in our party up the wrong way (and visa versa) and also appeared to have issues with other guests. 

Back to the positive - the evening meals were excellent and served up efficiently in a pleasent restaurant area. None of our party sampled the spa area so I can't comment on that other than it looked good. 

All in all the Sylvia is a good place to stay, not sure I will visit Ischgl again but if I did I wouldn't cross the Sylvia off the list.

Comfortable and Covenient

This is a very nice hotel with a small, cosy atmosphere.  The rooms are excellent (as you would expect in Austria) and the food and service were both very good.  Close to the lifts as well, so overall just jolly good.  The only odd thing about it is Sylvia herself, who seems to want to be confrontational most of the time and gets upset by the strangest things.  Other reviewers have said that she added things to their bills at the end and we witnessed this with a party who left the day before us and were charged for some "breakages" that they all denied.  Having said this, it was quite amusing having a complete eccentric in charge, so no complaints.  I just wish they'd stop allowing people to smoke in what are really restaurant areas in Austria as I'm sure it puts people off - and how much were those gin and tonics?

Nice hotel with a weird owner

Hotel Sylvia is an excellent choice for travelers visiting Ischgl, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer a minibar.
In addition, guests can enjoy a lounge during their visit.
During your visit, be sure to check out one of Ischgl's popular ribs restaurants such as Kitzloch and Baurakucha Loba, all a short distance from Hotel Sylvia.
If you’re looking for things to do, you can check out Die Pfarrkirche Ischgl (0.3 mi) or Silvretta Center (0.3 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Enjoy your stay in Ischgl!


3.2/5

Heart Hotel Sylvia

3.2/5

Ischgl is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities