Hotel Club mmv offers a kids club to guests staying at the hotel.

Parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Sauna

Spa and wellness centre

Massage

Hammam

Spa facilities

Terrace

Non-smoking rooms

Family rooms

Skiing

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Internet services

WiFi

Free WiFi

Entertainment staff

Kids' club

Board games/puzzles

Secured parking

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Screens or physical barriers placed between staff and guests in appropriate areas

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Hôtel Club mmv Plagne 2000

La Plagne

Macot-la-Plagne

Aime

Savoie

Auvergne-Rhone-Alpes

France

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Having read several reviews before booking with Crystal I was not confident that we would have a good holiday, and whilst I could see some of the points mentioned may have been valid we had a good time. Location, spot on you can ski to and from the door. Boot room, you get an allocated slot for boots and skis, sadly the boot heaters didn`t seem to work and the room got busy so we went early or a little after the rush and it was fine. This is a big hotel so you have to use your common sense to avoid the rush periods. This is the same at the bar which was a bun fight at certain times. A queuing system would help. The staff across the board were helpful and polite and we never experienced any issues with them. The food we found generally good and enjoyed most of it, the breakfast hot buffet was not the best but beyond that it was a well presented varied buffet style affair. The room was clean and functional and we were in the annex section away from the main hotel which we found very quiet. The shower was hot and beds OK. Overall we had a good experience.

Generally Good

After reading the negative reviews I was a tad nervous. Three adults in a  four bed room had plenty of space and two bathrooms with showers which was great. Room reminded me of a Travelodge and was perfectly adequate. One issue with a sticking toilet flush had a maintenance person there within the hour who was ever so friendly and everything resolved quickly and without fuss. We were polite with all the staff and had it returned tenfold so my family had no issues at all. Went half board this time to force us to eat out for lunch and not be lazy but we didn't bother every day as we weren't that hungry due to good breakfasts. Go early or last minute to get breakfast to avoid the lessons rush and if you still miss that they put snacks/juice and hot drinks outside the room for free up to 11am. Same with evening meal, we always went early and had no issues, enjoyed a carafe of free wine and one too many desserts. If you engage with the staff they will treat you well in common courtesy. If you are a picky eater there is still some staple meals to keep you going through the week but give everything a try at least once. No issue with cleanliness all around, it's an active facility and certainly not perfect but I'm quite fussy about that and the cutlery having watermarks was the "worst" thing we encountered and certainly not an issue. Ski room and shop were a blessing to have within hotel and likewise the service was really helpful, changed my ski size during the week and no trouble at all for them. Certainly more French family orientated but everyone spoke English and appreciated if you made an attempt at any basic French which you should of course try. Free buses into the village area everyday or 15 minute stroll which was god to stretch the legs. Evening entertainment in French was still worth going to and you don't have to do every night. The altitude will affect you as normal but it certainly doesn't stop you having a fun experience skiing for a few hours and then sunbathing at the outside bar area in the afternoon. Was glad to go home purely due to ski exhaustion but would certainly go back again. It's a hotel for families so appreciate that and you will enjoy.

3.8/5

Hôtel Club mmv Plagne 2000

3.8/5

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