Parking

Daily housekeeping

Sun terrace

Free WiFi

WiFi

Airport shuttle (additional charge)

Airport shuttle

Internet services

Heating

Family rooms

Non-smoking rooms

Private parking

On-site parking

Non-smoking throughout

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Hotel Sylvana

Megève

The hotel is no frills and showing its age in some respects but it was warm and comfortable and the food good and plentiful.  The in-house bar was excellent value and the hosts Steve and Jenny are lovely and couldn’t do enough for all their guests.  The hotel is in a quiet corner but is very well located for skiing with the nearest lift being only a few minutes’ walk away.  It all made for an excellent holiday.

Excellent value base for a really good skiing holiday.

What a Gem, such a lovely place to stay. Fabulous staff and food. Rooms were very comfortable felt like a home away from home. Beautiful surroundings. My husband is Coeliac and they had no problem catering for him. Feels more like a 3 star, will definitely return

Fabulous

On arrival the stair carpets not cleaned, living area not presented and cleaned anywhere near the advertised photos presenting the accommodation.  Beds and bedding uncomfortable and basic. Bathroom standard of fittings poor mis matched grouting, toilets not clean and toilet seats not fitting properly.  Bathrooms weren’t cleaned throughout stay, and no products provided for self cleaning.  Tables covered in ghastly plastic table cloths, like children would expect, but not appropriate for adults. Wine provided with meals is the cheapest possible, and not appropriate with the food served.    We requested ski passes, in advance, for collection early on the morning the family were due to arrive and stay, but these were not prepared and ready for collection as requested and agreed by Stanfords. We had organised ski coaching to start at 9:00, but as the passes were not printed and ready it cost us significant money on ski instruction, for 8 people.  When the passes were finally issued further mistakes were made, including passes requested for 7 days were issued for 6 days. The standards of accommodation are incredibly basic and John Stamford was not prepared to address and account for the mistakes made with passes appropriately, when it was raised; merely explaining “you were not charged for the 7 day pass” as if that is acceptable. No apology or accountability, when more time as wasted returning to the box office while other guests ski. Standards of accommodation and service are poor. If you book you need to realise how basic your stay will be and that the Stanfords are not interested in offering any creature comforts or high standards of service.

Poor standards

Just returned from a 4 night stay. The Sylvania was quite a dissapointment. 

I''ve stopped at the Rond Point several times, also run by Stanford, and always thought it was great value for money. Having been assured that this property is "on par", I'd suggest otherwise.

Food - average. Starters were poor  whilst the mains were average. Dry meat one night,  lack of vegetables another night,. Used toput additional veg on tables but not anymore. Credit on the deserts as they were delicious.

Drink - the free table white was not the best. Not impressed when some of the mgmt got wine from behind the bar when entertaining guests! Not good enough.

Accom -  Having made an observation to the manager that we had a problem I was very surprised when he said it was the time of year.

Could write more but sometimes you realise its time for a change!

4.2/5

Hotel Sylvana

4.2/5

Megève is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities